Feldman Chevrolet of New Hudson

Worst Customer Service Ever Could not care less about customer satisfaction. Refused to provide me with another vehicle while mine was going to be repaired by them due to an acci Could not care less about customer satisfaction. Refused to provide me with another vehicle while mine was going to be repaired by them due to an accident. My choice of dealerships where to have towed for repairs. Vehicle is a lease and the rules of leasing is to keep the customer in a similar if not same vehicle as is leased. Was told NO on a vehicle and would not be finished for at least eight weeks. Had it taken to a different dealership and was given a vehicle same day and the repairs are nearly complete in two weeks. This place is THE WORST and sadly, I've used them in the past but will never go there again. More

great service I love the prepaid oil changes I got with my lease. Just make an appointment and drop it off grab a coffee and then it's done! Easy in easy out I love the prepaid oil changes I got with my lease. Just make an appointment and drop it off grab a coffee and then it's done! Easy in easy out More

Excellent Service! I have been to many dealerships in the past, but this was the first time that I truly felt respected by a salesman. From start to finish, this was an I have been to many dealerships in the past, but this was the first time that I truly felt respected by a salesman. From start to finish, this was an excellent experience, thank you! More

Eric Smit sales review I'm a buyer from California and found my dream car at Feldman Chevrolet in Michigan. Buying a car sight unseen is very nerve-racking but my sales a I'm a buyer from California and found my dream car at Feldman Chevrolet in Michigan. Buying a car sight unseen is very nerve-racking but my sales associate Eric Smit, did a GREAT JOB! He walked me through the process of not only the idiosyncrasies of buying a car outside of my home state but he also sent me photos of the car to reassure me that it was in the same condition as it was when I saw it on the Internet. Being in sales myself I understand the importance of establishing a relationship with your client.. It's all about personal service and a I would highly recommend Eric or his dealership to anyone!, he's a true professional and very detailed oriented! More

From chat to purchase in 6hrs flat Found our dream truck online after searching for over a year and working with multiple dealers! Chatted with Feldman online at 3:00pm and headed out! Found our dream truck online after searching for over a year and working with multiple dealers! Chatted with Feldman online at 3:00pm and headed out! Arrived at 6pm, was met at the door with keys and sent out on a test drive. Never felt pressured or rushed! Drove off with our new vehicle a little after 9pm extremely satisfied. The experience was well worth the 1hr + drive! More

Service my 2012 Volt My 2012 Volt displayed a charging system error code so I took it to Feldman's for service. It was a long difficult repair because they had to drop th My 2012 Volt displayed a charging system error code so I took it to Feldman's for service. It was a long difficult repair because they had to drop the batteries to do it. On day 4 We were offered a loaner which was nice while they were waiting to hear back from the GM help desk. After 8 days the repair was complete and Anthony vacuumed my car (the Volt cannot go through their car wash) which was also nice. He also updated us regularly on the progress of the repair. Overall I was satisfied with our visit getting the repair done right is the most important part. :)Becky King More

Bought a Chevy Trax Service was very very good and employees were friendly and productive. We were given all the information we asked about the cars and treated quite wel Service was very very good and employees were friendly and productive. We were given all the information we asked about the cars and treated quite well. I would definitely recommend this dealership. More

Loving My New Equinox! I needed a vehicle that was both efficient for a commuter and a Mom of 2 boys and a large dog. Tom Rollison was an excellent and honest salesman who w I needed a vehicle that was both efficient for a commuter and a Mom of 2 boys and a large dog. Tom Rollison was an excellent and honest salesman who was able to put up with my indecisiveness with a smile on his face. Everyone on the Feldman staff that I encountered throughout the purchase process was helpful and friendly and I have no complaints about my experience. More

Above & Beyond George and Tom went above and beyond to find us a vehicle that not only fit our budget, but our family as well. All with fantastic customer service. George and Tom went above and beyond to find us a vehicle that not only fit our budget, but our family as well. All with fantastic customer service. Would recommend, over and over! More

New hudson chevy dealer Service sucks there certified mechanics don't know they doing soon as get my piece of crap 2013 Chevy Silverado not even had a year back trading it in Service sucks there certified mechanics don't know they doing soon as get my piece of crap 2013 Chevy Silverado not even had a year back trading it in for a ford More