Feldman Chevrolet of New Hudson

One of the best dealership experiences ever! Tom Rollison knew I was traveling that day and had everything ready when I cam him. The car was leased for my parents and he was very pleasant and wa Tom Rollison knew I was traveling that day and had everything ready when I cam him. The car was leased for my parents and he was very pleasant and want over the car with them. George Hawes helped pick the car that worked in our budget. I will recommend to all of my friends. More

Wonderful Sales Experience Feldman did such a wonderful job. Our salesman was Greg Green. He did absolutely everything he could and went well past his job as a salesman to make Feldman did such a wonderful job. Our salesman was Greg Green. He did absolutely everything he could and went well past his job as a salesman to make sure we were satisfied. We bought a 2017 Traverse and noticed before we left on a Saturday evening the radio unit wasn't working. Since service was closed we made an appointment to bring it back Monday. It turned out the repairs were going to be pretty extensive and one of the parts was on back order with no delivery estimation. Instead of making us wait they put us in another brand new Traverse on Thursday. They did a wonderful job working together to make sure we felt satisfied with our purchase. More

AMAZING! Everyone was Great! Tom and George made the experience of buying my first car really easy. The atmosphere was great and I felt really comfortable wi Everyone was Great! Tom and George made the experience of buying my first car really easy. The atmosphere was great and I felt really comfortable with everyone. More

Oil change tire rotation This dealer cares and does a follow up to be sure you are satisfied with your dealer experience thank you Feldman Chevrolet of New Hudson, Michigan yo This dealer cares and does a follow up to be sure you are satisfied with your dealer experience thank you Feldman Chevrolet of New Hudson, Michigan you are the best!!!!! More

Great Customer Service from the Beginning I had been shopping around for a specific model and trim package of truck. I found a couple at different dealerships locally, so it really came down I had been shopping around for a specific model and trim package of truck. I found a couple at different dealerships locally, so it really came down to price. When I originally spoke to a rep at Feldman of New Hudson, they provided some information regarding incentives that was incorrect (from my research I knew it to be incorrect and it would have resulted in my purchase being thousands less). Like any buyer who might have stumbled on a deal, I was literally about to jump into the car to head there, when I got a proactive call back from Tom Rollison, who apologized for the error, provided the correct information and was wholly professional and respectful. That one call and the way Tom handled himself earned them a shot at my business. I brought him up to speed on my research and shopping to that point. I gave him a rough timeframe as to when I could maybe make it out there. Tom had done as much leg work as possible in getting information put together and the truck was sitting out front and ready for a test drive when I got there. In the end, it was Tom's attention to detail (along with the other support staff there), professionalism and willingness to make a fair deal (on my trade and the new purchase) that will keep my business for the future. Trevor More

Great sales team Tom Rollison made the purchase process a breeze. He was very responsive to our needs and obtained the exact vehicle we wanted. We executed the purchas Tom Rollison made the purchase process a breeze. He was very responsive to our needs and obtained the exact vehicle we wanted. We executed the purchase in about 2.5 hours. We scheduled our visit and the sales and finance team stayed focused on keeping things moving so we didnt have to wait. I will definitely be a return customer. More

ABSOLUTELY TERRIBLE!!!! Zero stars!!! So this would have been the third vehicle purchased through Feldman and sadly it did not happen. The salesman Eric at first seemed to know what he was So this would have been the third vehicle purchased through Feldman and sadly it did not happen. The salesman Eric at first seemed to know what he was doing and I thought I was being treated right. Come to find out they sold me a demo truck that was not on their lot, or any other lot for that matter, it was at another customers house!!!! Can anyone believe that???? What a JOKE!!! So prompted to call bowman chevy, they gave me a great deal on a brand new truck that was only 2 dollars more a month than the crappy demo that Feldman tried to pass off on me. And when I told mark, Feldmans supposed sales manager of the deal I was getting from bowman, he preceded to call Andrew, my sales guy at bowman, a liar!! Said there's no way I would get that price. Well, I guess the joke is on them, because bowman chevy absolutely blows Feldman out of the water in every aspect of the car buying experience. Maybe it is just the new Hudson Feldman or even just the incompetence of Eric and mark. Not sure, but they have lost my loyalty for good!!! Thinking of buying a chevy??? Go to bowman, stay as far away as possible from Feldman chevy of new Hudson!!!! More

Great experience We came in debating whether we should purchase a new car today or wait another year. Eric Smit and John helped us crunch some numbers and find the be We came in debating whether we should purchase a new car today or wait another year. Eric Smit and John helped us crunch some numbers and find the best deal for us. We ended up buying a new Traverse in a very comfortable, relaxed and personable transaction. We really appreciated the no pressure and down to earth approach of not only Eric but the entire sales team. We look forward to doing business with Feldman again. More

Great experience I leased a Traverse here with the help of Tony Whiteman back in February, great experience. The feel of this dealership is great, people are happy an I leased a Traverse here with the help of Tony Whiteman back in February, great experience. The feel of this dealership is great, people are happy and smiling, salespersons are talking to each other. Mush different than I just experience at a different Feldman dealership. Feldman New Hudson, The drive is worth it! More

Excellent, responsive, personable The folks aat this dealership all did a super job when my husband and I were looking at a new truck, and helped make the transaction pleasant and prod The folks aat this dealership all did a super job when my husband and I were looking at a new truck, and helped make the transaction pleasant and productive. Alex Firu has excellent product knowledge, and also shared with us some new and insightful ways of viewing one's new car deal and experience. We're pleased with his services and would recommend him to friends and family in the market for a vehicle More