Feldman Kia
Novi, MI
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137 Reviews of Feldman Kia
Very rude staff There are many places one can go to buy a vehicle, and end up with a new car and a nice experience. Feldman KIA is not one of those places. I should There are many places one can go to buy a vehicle, and end up with a new car and a nice experience. Feldman KIA is not one of those places. I should have went to dealer rater first, seems I am not alone in this assessment. More
Service center The service center is the worst place I been to bad commutation and bad service people they try to sell u what u don't need, I'm in sales so I see wha The service center is the worst place I been to bad commutation and bad service people they try to sell u what u don't need, I'm in sales so I see what they are doing when u call u are transferred 3 time and u still do not get to talk to anyone from the service department.. More
2014 Kia Sorrento Service I have had the worst experience here. They have had my car for 4.5 months. No calls from them. No information about my car. If I wanted information I I have had the worst experience here. They have had my car for 4.5 months. No calls from them. No information about my car. If I wanted information I had to call them. And when I did call no one would give me any information. The manager Matt S Didint provide the right service. When I asked why this is taking so long the manager Matt S could not give me answer. When I did FINALLY get my car back the engine bay was absolutely filthy. It's like they just hurry up to get it done. Since they have had my car for this long I would except to get back clean. It should not take 4.5 months to replace head gasket. Maybe it should take a couple weeks but 4.5 months isince entirely too long for this. I feel like my car was swept under the rug and forgot about. I'm very UNSATISFIED with the service and will not be going back. I would advise any and all customers to start searching for a new service center before this place has your vehicle for this much time. Helpful? More
Dealt with Chris Rego and Dave Fischer I dealt with Chris initially trying to find a car that my wife would appreciate since she is the one who would be driving the car the most. Chris was I dealt with Chris initially trying to find a car that my wife would appreciate since she is the one who would be driving the car the most. Chris was very helpful in what she needed and I drove a Kia Sorento home for her to check out. She was happy and she drove the car and spoke to Chris about the car. Chris answered all of her questions and then after a while Dave Fischer spoke to us about the financing. Dave was also very helpful. More
Excellent speedy service Stopped by because one of the key fobs did not work. The service advisor knew right away it could be the battery, and he even showed me how to replac Stopped by because one of the key fobs did not work. The service advisor knew right away it could be the battery, and he even showed me how to replace it. Chatting with him about my back up camera flicker issue led me to make a service appointment and indeed it was a defective part. They had the part in store, and the warranty covered its replacement. It is not usual to have this level of speedy and satisfactory service in any dealership. High marks for Greg! More
"A terrific experience" This was the best car-buying experience I've ever had. Dave and Chris spent hours finding me the right vehicle. They were patient, kind, and dedicat This was the best car-buying experience I've ever had. Dave and Chris spent hours finding me the right vehicle. They were patient, kind, and dedicated to making sure I was totally happy and got what I needed. I was treated like family not just a customer. More
Best car buying experience ever! The entire staff at Feldman KIA were amazing, always very courteous and friendly. Quick to offer a friendly greeting and refreshments. The place is The entire staff at Feldman KIA were amazing, always very courteous and friendly. Quick to offer a friendly greeting and refreshments. The place is beautiful and well maintained, the staff knowledgeable and accommodating. In particular Dave and Dan went above and beyond any and all expectations for my car buying experience. They made me feel completely at ease with the process and got me a great deal on a beautiful new Soul that I love. I would recommend Dan and Dave at Feldman KIA to anyone looking for a new vehicle. More
Really good! First, the service was very good and the people were kind and friendly.. Secondly, caffe latte was much better. Most of all, the free car wash was the First, the service was very good and the people were kind and friendly.. Secondly, caffe latte was much better. Most of all, the free car wash was the best!!! It gave a big smile. More
Great place All my experiences have been great !! Good people and they work hard to get you a deal all areas of the business were efficient and expertly prepared All my experiences have been great !! Good people and they work hard to get you a deal all areas of the business were efficient and expertly prepared More
Service Sales Excellent service and good job helping us to make decision which car used to buy. Staff really friendly, fairly price, knowledgeable about the produc Excellent service and good job helping us to make decision which car used to buy. Staff really friendly, fairly price, knowledgeable about the product Dan athletic energy was superb. keep up the good work ( Dan and Paul) More