Feldman Kia
Novi, MI
Filter Reviews by Keyword
By Type
143 Reviews of Feldman Kia
scammed by a percieved reputable dealer I explained to the sales person that I needed a reliable vehicle nothing fancy. I work two jobs and I'm a grandmother trying to make ends meet. I boug I explained to the sales person that I needed a reliable vehicle nothing fancy. I work two jobs and I'm a grandmother trying to make ends meet. I bought the 2009 Impala which was my "only option with the credit issues" I have. I now have a 250 dollar a month note and my Impala is in the shop four months later needing a new transmission. I suppose if I had come in with excellent credit and money to burn. I'd be okay now. Instead I'm missing work with hopes of rebuilding my credit down the drain. Please if you're female and alone, don't go to Feldman Kia. Beware this dealership. More
Customer satisfaction matters The staff at Feldman Kia was very personable and committed to making sure that my purchase experience met my expectations. I would definitely recommen The staff at Feldman Kia was very personable and committed to making sure that my purchase experience met my expectations. I would definitely recommend this dealership. More
Jason and the Kia Team ARE EXCELLENT! Great service as always...! Jason and the rest of your Feldman Kia Team has always provided excellent service each time I brought my car in for servic Great service as always...! Jason and the rest of your Feldman Kia Team has always provided excellent service each time I brought my car in for service. Service is ALWAYS quick, friendly, and economical and Jason points out what's was done and what's recommended what's next. He also provides quotes,coupons, and recommendations I may ask about for my car (accessories, etc.). EXCELLENT EXPERIENCE! More
Oil change I was able to enter the service bay immediately even though I was a few minutes. I was immediately greeted by Andrew. Oil change was done in a timely I was able to enter the service bay immediately even though I was a few minutes. I was immediately greeted by Andrew. Oil change was done in a timely fashion. I was in and out in under 50 minutes. Everyone was friendly and courteous. The dealership is clean and waiting area is comfortable. More
excellent Excellent work and very friendly people always on time. Place is very clean and accessible. Will recommend other customers when asked about their serv Excellent work and very friendly people always on time. Place is very clean and accessible. Will recommend other customers when asked about their services. Served coffee while still waiting for the car More
Recent Service Another outstanding job by Andrew Jackson and the entire service team. Andrew Jackson is very responsive on service, you are very lucky to have him on Another outstanding job by Andrew Jackson and the entire service team. Andrew Jackson is very responsive on service, you are very lucky to have him on your service team. Great Job!!! More
Great Dealer-Dan Lazar I purchased a 2015 Kia Sorrento from this dealership and my dealer Dan Lazar was great with providing detailed information about the vehicle and worki I purchased a 2015 Kia Sorrento from this dealership and my dealer Dan Lazar was great with providing detailed information about the vehicle and working to get me the best offer under my circumstances. More
Best customer service ever! I have never had a car buying experience like the one with Brian Sommers. He was kind and informed and treated me with courtesy and respect. Plus I h I have never had a car buying experience like the one with Brian Sommers. He was kind and informed and treated me with courtesy and respect. Plus I have a great new/used car. Thanks- Feldman Kia and Brian!!!!!! More
I'm in good hands! I drive right in the service department and I'm greeted immediately with a smile. I inform the service rep. of my needs and we discuss it, and off go I drive right in the service department and I'm greeted immediately with a smile. I inform the service rep. of my needs and we discuss it, and off goes my car for service. I was informed there was a recall and that was taken care of as well as my oil change. During my wait I'm always offered bottle water, coffee and popcorn during my wait. My experience was great and the prices are fair. More
"Great Service" No waiting! Drove the van right in the garage and greeted immediately by a service person. It was the complimentary first 1000 miles visit. I had a No waiting! Drove the van right in the garage and greeted immediately by a service person. It was the complimentary first 1000 miles visit. I had a few questions about the mirror and he was able to provide the answers when I came to pick up the van!! Love this place....service persons and service!! More


