Theses guys LIE! Said they would give me 7k on my trade but then Tried to sale me a demo for full MSRP 37k even though on the internet the price was at 33k. Going back to MSRP price makes me get nothing for my trade in. So I would have ended up rolling all of my previous balance on the new purchase. People I can't stress enough use edmunds auto loan calculator any time you get numbers. Especially once you have the price break down. They will cheat you badly stay away. Here is my email to their customer relations, which has not replied back. SHADY!!!
She did on the phone and email even Marilyn got a hold of me by email. I had a deal worked out at Oak ridge Nissan. Lora told me on the phone 6,200k OVER kbb value on my trade. Guaranteed me Fenton Nissan would beat anything Oak Ridge Nissan had. Especially on my trade value. So 6200k over kbb trade value definitely had my attention! I sent a offer to both Lora and Marilyn, for 20% off a 2017 Frontier Pro 4x. Told them both I wanted a price on the purchase price out the door TT&L to even consider coming in. I know 20% is a lot off, but as you know most people do research the internet, so 20% off deals do happen. But if it doesn't, it's a good starting point off msrp to get the best deal! Well from that point an hour or two passes by with no response from Lora or Marilyn. As time was ticking away for me to make the trip to oak ridge Nissan, I sent a few emails informing both Lora and Marilyn I was leaving at 4pm to make the trip to oak ridge Nissan, Can you make the deal on the 2017 or beat the current deal oak ridge Nissan was offering me. No response even up to this day! But being told 6200k over kbb trade value still had my interest. So I stopped in, did a test drive on the demo truck.
* BODY STYLE: 4D Crew Cab
* VIN #: 1N6DD0EV7HN733121
I'm sorry I can't remember the salesman name, but he was great! But informed me that 6200k over kbb trade value wasn't the deal. It was up to 6k on your trade value. I showed him the ad that clearly said 6k over kbb trade value. So the sale manger said ok we will give you 7k on your trade. So the truck stock # HN733121 is priced at 33,639 on Fenton Nissan website. I owed 8,164k on my trade in. So the salesman brings me a price break down sheet and some how this truck priced at 33,636$ , is 40k after my 7,000 trade value and 2k down payment out the door. So I didn't get the math. Sale manger came in to explain it to me. I still didn't get it. He left the room to get me another break down showing me how it's is this price. So while he stepped out I took at look at edmunds car loan calculator. The sale price 33,639, trade value 7k down payment 2k just like I was told.
Hmm 36,336 financed, that's a pretty big difference. Even adding that ridiculous doc fee on that amount didn't hit 40k. So the one sales manger name I do remember was Wes, he broke it down so perfectly , how I was getting 7k on my trade and how that 40k price was right. Even had me do some simple math. To make his point. How insulting!
33,639 vehicle price. Will say 3,600 on tax
+ 3,600. Tax
+ 8,164. My pay off
+. 699 doc fee lets just add another 700
+. 700= 46,802
- 7,000 my so call trade in value!
-2,000 my down payment
=37,802! Hmm still don't see that 40k
So how did Wes make that math look so well and show I'm getting 7k for my trade. By using the msrp 37,155 as the price of the vehicle. Instead of the 33,639 that is priced on the internet. So slick Wes!!! Just thought I was so stupid!! But guess he's out dated and doesn't know about all the auto loan calculators the internet has. O
Total Financed $40,156!!!! I get it now Wes, I got my 7k trade value when you jacked the price back to the MSRP. 37,155 which is the price of a brand new 2017 Frontier pro 4x fully loaded. Not a used 2017 Frontier pro 4x fully load demo truck. Internet has it listed as 33,639
So I don't know, was this demo truck what Wes, your sale manger drives? Maybe he just didn't want sell it! Or Fenton Nissan just wanted to rip me off!! So I left and went to Oak Ridge Nissan and got a used 2016 Pro 4x fully loaded 10k miles under true market value, no haggling, no manipulating numbers, straight forward hassle free. Thanks to Donna Mylott Oak Ridge Nissan internet sales manager. So Ashly I hope you share this with your colleagues. Cause I know I'm going to share it with Don Dare! Along with Google, Edmunds, Cargurus, True car, Dealer Rater. Here is my review for Oak Ridge Nissan! That is well deserved after the shady experience at Fenton Nissan!!!
If your living in East Tennessee or even out of state and your looking for the best deal out of the surrounding Nissan dealers. I can tell you, Oak ridge is the Nissan dealership that will give you that PERFECT DEAL!!! I've been driving nissans since I was old enough to drive! My first car was a 240sx then I went to the Hardbody xe 4x4 pickup to the Frontier 4x4 . I requested more information on the Awesome Frontier Pro 4x that had the full luxury package that I now OWN!!! That wish I had was made into reality from a single email after I sent a reply back to Donna Mylott, Oak Ridge Nissans Internet Sales Manager! (Donna if you are reading this, here's another BIG THANK YOU!!!) Donna Mylott is up to speed with the world of car shopping from the internet. In that single email I sent to her, she replied back with the right deal the first time! Which was the best deal that I was looking for after my car research from the top websites. She made this the easiest car shopping experience I have ever had! I didn't have to listen to any bs. I couldn't make it to dealership for 3 days due to my work schedule. During that time she had everything set up for me, so that when I arrived it went smoothly and fast!! With my late arrival she had to let her partner Jersey do the deal. We did a test drive came back, went into do the deal. I thought to myself (here is the part where I'm going be haggling for hours.) But to my surprise Jersey pulled out a notebook that Donna had put together with our deal. He wrote it up and just like that I'm in the finance office, then on my way home in my new truck. Totally blowing my mind! No haggling, No blowing smoke up my you know what. I have never had this kind of smooth car buying experience ever. Absolutely the best. Thank you again!!
So bottle line is I shopped the internet like the majority of the people today do. I had one vehicle in mine, The Frontier Pro 4X!! I gave myself a 200 mile search from Sevier county area. I found 4 trucks that had the full package that I had to have. Donna Mylott, Oak Ridge Nissans Internet manger was honest, straightforward ,no games from the get go. Her partner Jersey follwed her notes exactly! So if you have a wish for a particular Nissan and your internet shopping, feel confident in these two people that they are being truthful and will do everything to get you that best deal!!
Thanks again Donna and Jersey!