Ferguson Buick GMC Kia Subaru

Went in for a scheduled oil change and tire rotation on my Subaru Crosstrek Wilderness. They got right on it. I have had suspicions they were not rotating my tires, so I used a paint pen to mark the tire my Subaru Crosstrek Wilderness. They got right on it. I have had suspicions they were not rotating my tires, so I used a paint pen to mark the tire weight on the drivers side rear. When they said it was finished I asked did you rotate the tires "of course" they said. I then showed them the the tire weight marks and a picture of the car I had taken before I arrived. They then talked to the tech who said he had rotated the tires, and his story changed. He now said he didn't rotate the tires because the rear tires were about a 9 and the fronts were a 10? You rotate tires to keep the wear even. I now believe I was right all along and they have not been rotating my tires. They also tried to sell me an engine flush saying it had many miles on the oil, only because they wrote the wrong mileage on my March 2025 oil change and roration. A fact backed up by a previous receipt from Ferguson for a warranty service. They basically were dismissive about it including the service manager. How many tires have they ruined doing this? More important how does one even know they actually changed the oil. I don't think they planned on a previous receipt backing up my claim on mileage on oil, also they didn't plan on an over 70 disabled veteran being hip enough to prove they did not do a service he had been assured they did. More

Dealing with Ferguson, is the most stress free buying experience I've ever had. Everyone there from the upper management, service, parts, and even the detailers, are so friendly and sincere. This was no experience I've ever had. Everyone there from the upper management, service, parts, and even the detailers, are so friendly and sincere. This was not my first purchase from Ferguson, and won't be my last... z More

Charles did a great job. I was pressed for time and he made it happen. I was pressed for time and he made it happen. More

Our experience was very good overall. Joshua was knowledgeable and helpful. We enjoyed our visit. Joshua was knowledgeable and helpful. We enjoyed our visit. More

Jason was very personal. He answered all our questions and was very honest. He met all our expectations. Very easy to deal with and worked around our schedule. He answered all our questions and was very honest. He met all our expectations. Very easy to deal with and worked around our schedule. More

Quick, honest, and upfront. They answered all my questions without trying to hide any thing. They answered all my questions without trying to hide any thing. More

They made things easy and were very accommodating. Will recommend others to do business here. Will recommend others to do business here. More

I really enjoyed working with Jason! He made the car buying process nice, with his effort and attention to detail. He made the car buying process nice, with his effort and attention to detail. More

Very knowledgeable and helpful. Not pushy! Would do business with Manny again. Love my pickup so much. Not pushy! Would do business with Manny again. Love my pickup so much. More

Jason was fantastic, answered all my questions… I am sure I was a pain at times. He had just right amount of text/emails about where I was at/thinking. Was not over zealous like some sales folks! I was a pain at times. He had just right amount of text/emails about where I was at/thinking. Was not over zealous like some sales folks! More