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Ferguson Buick GMC Kia Subaru
Broken Arrow, OK
8,509 Reviews
Ferguson Superstore is a family owned dealership. We are a full-service new and used car dealership located in Broken Arrow, Oklahoma just outside Tulsa. Ferguson Superstore offers service and sales of Buick, GMC, Subaru, and Kia. We also have a great selection of used cars and certified pre-owned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 8,509 reviews
April 27, 2019
Satisfied Had a wonderful experience and I’m extremely impressed with the staff! It a very beautiful lot and I Will be referring my friends and family. Had a wonderful experience and I’m extremely impressed with the staff! It a very beautiful lot and I Will be referring my friends and family. More
by Bg13
Employees Worked With
Shane Ogburn
April 27, 2019
Chester is amazing!!! This was my first time going car shopping and from the moment I pulled into the parking lot he greeted my mom and I. He’s so funny, friendly, knowledg This was my first time going car shopping and from the moment I pulled into the parking lot he greeted my mom and I. He’s so funny, friendly, knowledgeable, and I felt 0 pressure about anything. When I went for a test drive I was super nervous and he was talking and he has a super calming voice. He’s just awesome. More
by Brookelyn J
April 27, 2019
Very satisfied This was my first major car purchase. Kyle was very nice and helpful. He took the time to help me search different options. He was very thorough in hi This was my first major car purchase. Kyle was very nice and helpful. He took the time to help me search different options. He was very thorough in his explanations. I was very satisfied with the service I received. More
by matt2clark2
April 27, 2019
Good customer service Shannon was very patient with me knowing it wasn’t a new car but treated me like it was. He had a answer for every question Shannon was very patient with me knowing it wasn’t a new car but treated me like it was. He had a answer for every question More
by Rox123
Employees Worked With
Will Cleveland, Shannon Greenberg
April 26, 2019
Great experience Our experience with Ferguson was great. We already knew what we wanted and we never felt pressure. The saleswoman was helpful & dedicated, the staff w Our experience with Ferguson was great. We already knew what we wanted and we never felt pressure. The saleswoman was helpful & dedicated, the staff was knowledgeable and efficient. More
by Boughtacar
April 26, 2019
Love our Subaru Forester!!! Walked into the dealership, saw the Forester and we knew that was the vehicle for us! We were offered training on the new technology and took full adv Walked into the dealership, saw the Forester and we knew that was the vehicle for us! We were offered training on the new technology and took full advantage! More
by 2019Forester
Employees Worked With
April 25, 2019
Great experience !! This by far was the best dealership experience I have had. No pressure at all to purchase a vehicle. They do everything they can do to get you in the This by far was the best dealership experience I have had. No pressure at all to purchase a vehicle. They do everything they can do to get you in the car YOU want. From salesman to finance I had a great experience. Sean, Don and Susie all did an awesome job! And I wish I remember the guys name who worked with the banks to get me the best deal but he went to bat for me and I appreciate it!!! Thank you guys so much! More
by KrystalW94
April 24, 2019
Wouldn't fix defect under warrantiy Took car in with about 6000 miles , fixed all problems but one, wanted to charge me to fix that one. Appears warranty coverage is only partial and the Took car in with about 6000 miles , fixed all problems but one, wanted to charge me to fix that one. Appears warranty coverage is only partial and they decide what to cover! I was amazed at how brazen they are with non coverage!! Very poor business plan and totally unethical. If you're buying a Buick go somewhere where they have ethics More
by danmyers
Employees Worked With
don't remember, I was very angry when I left
April 22, 2019
Excellent sales team! Kyle Montgomery is a charismatic salesman and your go to guy for getting the perfect vehicle. He will go above and beyond to make sure your car purc Kyle Montgomery is a charismatic salesman and your go to guy for getting the perfect vehicle. He will go above and beyond to make sure your car purchase is a homerun! Avery in finance was a great support to my purchase and Tony was an excellent problem solver in making sure I left satisfied. Thanks team! More
by Kyle
Employees Worked With
Avery, Tony Allen, Kyle Montgomery
April 20, 2019
Misleading I don’t like being misled. Jason said they only used 1 of the 3 credit rating agencies to determine my loan but I got email notifications from 2 cred I don’t like being misled. Jason said they only used 1 of the 3 credit rating agencies to determine my loan but I got email notifications from 2 credit agencies informing me that they used 2. I was told they would have me “in and out” and it would be quick. 2 hours and 15 minutes later I had to tell the finance person that I had to leave because being late to my 2nd job is unacceptable. I get the key fob. Tell them I will put on the paper tag myself and left. A young guy said he had to put my paper tag on. I’m in the car. He takes the tag and later tells me he has the wrong bit and disappears for 4 minutes taking the tag with him. I made it to work with 2 minutes to spare. There was no sense of urgency as Jason had to be called 3 times on the intercom which he ignored until he was called on his phone. They still have to fix the back door. I will hold them accountable. Oh the car was also on empty. I’m hoping it will be another decade before I have to deal with a car dealership again. Bob Long More
by Americanbob
Employees Worked With
Jason Weston
