Ferguson Buick GMC

The workmanship has always been good and for the most part the service reps have always been good but my complaint is that we dropped off our car the night before we have a 8:00 appointment but our 8:00 part the service reps have always been good but my complaint is that we dropped off our car the night before we have a 8:00 appointment but our 8:00 appointment gets bumped for someone else how chooses to what for there car to be repaired. So we have an 8:00 appointment but don’t get our car worked on until later in the day after every one how sits in the waiting room is done. Just because we drop our cars off the night before doesn’t mean we don’t want them back in a timely manner based on our appointment time. Has happened a lot of times lately!! Hope you will do better next time!! More

I brought my car in the night before for an 8 am appt. They kept the car all day. I chose an early appt so I could get my car earlier than it being kept all day. They kept the car all day. I chose an early appt so I could get my car earlier than it being kept all day. More

Ferguson always does a great job they work hard to fit your schedule. They are the best. your schedule. They are the best. More

Very pleased with service department they are very efficient. We have two Buicks and will return for future service. efficient. We have two Buicks and will return for future service. More

Salesman is sort of forgetful! I asked him if he could schedule me a service (since I've never been there before) and he said to go on a Monday and I called him and he told me that I asked him if he could schedule me a service (since I've never been there before) and he said to go on a Monday and I called him and he told me that I didn't have an appointment, but I did end up going that same Monday to get it worked on so it was a fair experience More

Got me quick did the work I asked. Had a great overall experience thanks a ton Had a great overall experience thanks a ton More

I came here to get my GMC serviced. They were very attentive and did a great job. Thanks to the team—I highly recommend coming here. They were very attentive and did a great job. Thanks to the team—I highly recommend coming here. More

Quick and easy getting me in and out with all 4 tires mounted and balanced. mounted and balanced. More

it's always a good experience, fast and friendly. It's almost always for certain a positive, overwhelming, heartfelt heartwarming and what other xxxxxxxx adjective. You really want me to put in this It's almost always for certain a positive, overwhelming, heartfelt heartwarming and what other xxxxxxxx adjective. You really want me to put in this response cause you just can't accept my previous answer. More

The service person was telling me things that were not true, such as, I shouldn’t ever rotate the tires on my 2024 dually, and that they couldn’t diagnose my parking brake issue unless the light was activ true, such as, I shouldn’t ever rotate the tires on my 2024 dually, and that they couldn’t diagnose my parking brake issue unless the light was actively on. I know modern vehicles store codes. I took my truck to a different dealership and they fixed the problem. It needed a software update. The light wasn’t on. Your service person either needs training or a different profession. More