
Ferguson Buick GMC
Norman, OK
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 AM
Sunday Closed
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Was able to drive right up and have the work done in less than 30 minutes. All the people I dealt with were awesome! Will continue to keep coming back with both vehicles. than 30 minutes. All the people I dealt with were awesome! Will continue to keep coming back with both vehicles. More
Best place to buy a vehicle! Very friendly and helpful salesman and financing personnel! Will be a customer for years! Very friendly and helpful salesman and financing personnel! Will be a customer for years! More
I had the rear brakes replaced. Afterwards there was a constant squeaking/grinding. Took it back and they said they could’nt figure it out and I should live with it. It took me abou Afterwards there was a constant squeaking/grinding. Took it back and they said they could’nt figure it out and I should live with it. It took me about an hour but I figured it out myself. The clip holding the brake pad was rubbing the rotor. If they would have spent anytime at all checking it they would have seen the spot it was rubbing. No effort at all. And to tell me to live with it was ridiculous. More
Would go back and have Jim Beneventi as a sales person. Personable and knowledgeable. Very easy to deal with this car dealership. Personable and knowledgeable. Very easy to deal with this car dealership. More
On time. Mike, Randy and, Gideon are always helpful. I live some way away, and pass two other GMC dealerships to get here. But its worth it, easy to deal w Mike, Randy and, Gideon are always helpful. I live some way away, and pass two other GMC dealerships to get here. But its worth it, easy to deal with, do stuff right the first time, and frankly still quicker even if I drive further. More
I normally bring the cars in but my wife did this time. She called and made the appointment for the oil change (7:30 AM Monday). She called back later after the computer update failed to let you know thi She called and made the appointment for the oil change (7:30 AM Monday). She called back later after the computer update failed to let you know this needed to be looked at. Everything at that point seemed fine till she brought the car in. The computer update failure was not on our record. Whoever checked her in said our service guys don't get here till 8:00 and your service advisor Brian doesn't get here till 9:00. Her words "that service department doesn't have a clue what is going on". Her plan was to wait on the car but only after realizing no one was there to work on the car, she called for a ride home. More
I found out on a Saturday morning that my 2006 vehicle was going to cost a ton of money to fix so I had around 8 hours until the dealerships closed to find another vehicle. It was extremely terrifying sit was going to cost a ton of money to fix so I had around 8 hours until the dealerships closed to find another vehicle. It was extremely terrifying situation that was very unexpected. I started at the dealership I took my old car to be fixed however they only had 2 new cars on the lot. They told me due to the massive car shortage every dealership was struggling and finding a car today was not going to happen. They attempted to sell me a used car for an outrageous price. I took my chances and drove to the mile of cars in Norman and the first dealership off the highway was Ferguson Buick. They had 4 brand new Encore's to choose from. Mike was awesome and so I pulled the trigger and so far I am loving my new car. Mike helped me through everything and went above and beyond to help turn this sudden unexpected horrible situation into something positive. More