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Ferguson Buick GMC
Norman, OK
4,574 Reviews
Good Guys Making Great Deals isn't just a motto at Ferguson Buick GMC. We're your hometown dealer. As the first dealership on the Mile of Cars in Norman, OK, we're rooted in tradition, honor, and community. Let us help you with your automotive needs from your purchase to your maintenance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 AM
Sunday Closed
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Showing 4,574 reviews
February 06, 2020
Treated like a valued customer. My salesgirl Katy took great care of my GM retiree information and I thought it was neat that she brought the Terrain that we bought onto the showroo My salesgirl Katy took great care of my GM retiree information and I thought it was neat that she brought the Terrain that we bought onto the showroom floor for us since we waited a day or two to pick it up. Also Brad was a big help with our purchase. Thanks to you both. From Dovie. More
by LOVEEDOVIE
Verified CustomerEmployees Worked With
Katie Snow, Brad Hornung
February 06, 2020
Tire replacement Service is great and wait time is minimal. I would recommend this service to anyone looking to have there vehicle taken care of with timely and friend Service is great and wait time is minimal. I would recommend this service to anyone looking to have there vehicle taken care of with timely and friendly personnel. More
by SFCRILEY48
Employees Worked With
Preston
February 06, 2020
Great service!!! Oil change and 4 recalls completed in record time. Thank you so much for your curtesy and promptness in servicing my 2019 Sierra Denali. record time. Thank you so much for your curtesy and promptness in servicing my 2019 Sierra Denali. More
by SIMPSONHAS
Employees Worked With
Katie Snow, Kevin Lindsay
February 06, 2020
My family has used Ferguson many times over the years and have never had a bad experience. Gary and his crew are good at what they do and make it a point not to pressure potential buyers. I was especially i have never had a bad experience. Gary and his crew are good at what they do and make it a point not to pressure potential buyers. I was especially impressed with our salesman, Chance Morgan, he’s my kind of guy. Thanks More
by LARRY93
Employees Worked With
Chance Morgan
February 06, 2020
Factory Recall Everyone was great. They took care of everything I needed and were gracious and kind. I had an update to the navigation system that concerned me and Everyone was great. They took care of everything I needed and were gracious and kind. I had an update to the navigation system that concerned me and they were kind enough to take care of it for me as well. More
by ANDERSON55746
Employees Worked With
Kevin Lindsay
February 05, 2020
Jim was a great salesman. He was helpful, informative and yet not pushy. He was patient and went above and beyond to get me set up before leaving the dealership. and yet not pushy. He was patient and went above and beyond to get me set up before leaving the dealership. More
by JULIE.HAMBURGER
February 05, 2020
Outstanding. From the first time in the dealership everyone was very friendly and helpful and went out to their way to make sure we were pleased and happy with our From the first time in the dealership everyone was very friendly and helpful and went out to their way to make sure we were pleased and happy with our selection. Katie Snow and Brad Hornung were exceptional. More
by DWESTS
February 05, 2020
Preparation of new truck. I drove 230 miles to trade for a truck Ferguson GMC had on their website and probably wouldn’t have gone had it not been for the courtesy and tenacity I drove 230 miles to trade for a truck Ferguson GMC had on their website and probably wouldn’t have gone had it not been for the courtesy and tenacity of Cory Thacker. Everyone I dealt with from the time I walked in the door were helpful, courteous and seemed genuine. Cory, John, used car guy Kevin and Jerry in finance all made my experience great. More
by DONROBERTS1953
February 05, 2020
disappointing I had a recall on my 2019 sierra, and the brakes were wearing way too fast. I was told the brake sensor was bad, that it was fixed, and that they wou I had a recall on my 2019 sierra, and the brakes were wearing way too fast. I was told the brake sensor was bad, that it was fixed, and that they would follow up with me. Didn't happen. I saw later online that apparently the "fix" they did could result in the brakes failing completely, but they obviously didn't feel the need to notify me of that possibility. More
by REXBAUGH33
Employees Worked With
I dont remember the name.
February 05, 2020
GREAT service Ron and Mike make getting my vehicles serviced so easy! They are honest and have NEVER upsold or tried to sell me something I didn't need. Ron and Mike make getting my vehicles serviced so easy! They are honest and have NEVER upsold or tried to sell me something I didn't need. More
by KARIKEYES_99
Employees Worked With
Mike G & Ron
