Ferguson Buick GMC

The worst new car experience ever I’ve had the truck for six months they still cannot fix the rear vision camera the service manager is facetious the technicians do not understand wha I’ve had the truck for six months they still cannot fix the rear vision camera the service manager is facetious the technicians do not understand what they are working on they pull my truck out to work on a paying job because it is warranty work that nobody cares about I am tired of being lied to they’ve told me my truck is ready I have picked it up three times and still not fixed I’ve wasted several days for this of the technicians and the bolts I find in the truck every time I pick it up shop foreman doesn’t even understand what he’s working on nor does he know the name of the components that he supposed to be changing The customer appreciation is very bad when I went to pick my truck up the last time the interior was thrown on the floor there was a Nother truck in the bay where mine was that they were changing a transmission in and my truck is sitting outside with the interior completely destroyed and have photos to prove it The facetiousness of the entire dealership and the unprofessional quality of workmanship I will never come back to Fergison GMC again I am trying to return the truck under the lemon law act and I do not want anything to do with these people More

Best Salesman Ever! I’ve bought lots of vehicles over the years but my experience at Ferguson was the best by far. My salesman Kale was knowledgeable but not pushy. He we I’ve bought lots of vehicles over the years but my experience at Ferguson was the best by far. My salesman Kale was knowledgeable but not pushy. He went above and beyond to help us. He even got down on his knees to find an access code under the glovebox for the keyless entry. The guys in the business office were quick and efficient and didn’t try to push extra costs on us. On the whole, I really enjoyed Ferguson and highly recommend them. More

no pressure buying Our salesman Tommy Duvall was very knowledgeable on the vehicle we were looking to purchase, He answered all of our questions and we did not feel pres Our salesman Tommy Duvall was very knowledgeable on the vehicle we were looking to purchase, He answered all of our questions and we did not feel pressured at all to buy the vehicle. It was a very pleasant car buying experience. We will definitely but from Ferguson again. More

Super fast When I arrived at service center, waiting room was full. In matter of moments room began to empty. I was only there for an oil change. It was finished When I arrived at service center, waiting room was full. In matter of moments room began to empty. I was only there for an oil change. It was finished in less than 45 minutes. I was on my way very quickly. More

Exceptional Experence The salesman was extremely knowledgeable and informative of all of the vehicles we looked at, once we decided which on e to buy the entire process was The salesman was extremely knowledgeable and informative of all of the vehicles we looked at, once we decided which on e to buy the entire process was quick and easy. More

Emergency Lease Car Service I received a PM service from a NON dealer company. The next day lights were on and things stopped working. Who’s knows what happened but Ferguson took I received a PM service from a NON dealer company. The next day lights were on and things stopped working. Who’s knows what happened but Ferguson took us in immediately THAT DAY and our wait was less than an hour. Can’t say enough about how friendly and efficient they were. Thank you Kevin! More