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Ferguson Buick GMC - Service Center

Norman, OK

4.5
1,828 Reviews

1,828 Reviews of Ferguson Buick GMC - Service Center

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February 20, 2019

Sorry ..... you took the hot chocolate machine out and now it's not my favorite place to wait on the service to our truck! Btw... Grade A+ for the service d More

by Pinkdragon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew Gokey
February 13, 2019

Fast and good work! Fast Work. Part I needed Available. A very clean waiting area. Well Done replacing the part I needed. A very nice Service Advisor, who was friendl More

by JERRYCYNOVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Underhill, Service Advisor
February 06, 2019

Poor, poor, just poor I've had many issues with my car, they fix one thing and it continues to mess up but they keep my car for 11 days and tell me when I call them, not th More

by SHAUNDALYNN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian, Matt
February 05, 2019

Great service and pleasant folks I worked with Bailee on a vehicle purchase. Within the purchase, there were a few things to repair on the vehicle. Although it took a while to get a l More

by henfmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailee Durant
February 05, 2019

Excellent service The service waiting area is comfortable with a charging station and wireless internet. Would it be possible to get beverages for customers, other tha More

by Soonerquilter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Lindsay
January 30, 2019

Great and exceeded expectations. Brought my truck in for work on exhaust sensors around 11:00 am and was completed by 5:00. They also dropped me off at work. More

by ASEAMANS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Epperson, Bailee Durant, James Beneventi, Joseph Burnett, Justin Calloway, Nick Arias, Shane Ellis, Kevin Lindsay
January 28, 2019

Sean Stuart Sean was very helpful and personable. I went back to Ferguson because of his help. He has been there a long time and definitely deserves a promotion! More

by HEYJUDEDEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
January 25, 2019

oil change check air pressure and rotate tires Only took one hour for service. Rear tire sensors indicate pressure is still low.I live 20 miles away so it isnt easy for a return trip for nitrogen r More

by Troy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not catch anyones name.
January 25, 2019

Vehicle Service I called and scheduled my vehicle for the first oil change. When I arrived I was greeted by the service agent signed the necessary forms and went to t More

by DHUMPHRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lindsay, Max Murphree
January 25, 2019

best service advisor Great experience with mike, he always takes great care of me and sometimes he takes that extra step. He always make's the process super easy. More

by PJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
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