1,868 Reviews of Ferguson Buick GMC - Service Center
My experience was great, didn't have an appointment for an oil change, got me in right away and the wait time was reasonable. Great experience an oil change, got me in right away and the wait time was reasonable. Great experience More
Best dealership! Great sales team and service team. Everyone is so very friendly and helpful! Great sales team and service team. Everyone is so very friendly and helpful! More
I would recommend this dealership but, with reservations. I had work performed on my 2016 Buick Encore recently and there were numerous mistakes made. Upon arrival to retrieve my vehicle...my keys had appa I had work performed on my 2016 Buick Encore recently and there were numerous mistakes made. Upon arrival to retrieve my vehicle...my keys had apparently been given to a different customer and I was required to wait until the other customer returned them. If that wasn't bad enough, I had the Valve Cover replaced during this same service visit and the vehicle leaked oil all along the under carriage and also caused oil stains on my concrete driveway. Upon returning the vehicle...it was determined that the technician apparently did not seat the gasket properly during the valve cover replacement. I agree mistakes happen...however, for money spent, customers do expect quality. More
I went in for my first complimentary oil change and Mike took my truck back immediately. I was only at the dealership for about 20 minutes and my truck was ready to go. The sales group and service departmen took my truck back immediately. I was only at the dealership for about 20 minutes and my truck was ready to go. The sales group and service department at Ferguson are the most professional and easy to work with folks I have ever had the pleasure of dealing with during the car buying process. My family and friends have bought multiple vehicles from Ferguson and I would recommend them to everyone! More