Ferman BMW

I found everyone at Ferman BMW to be especially customer focused and they made the buying process fun and stress free! That’s the part that is usually something that people dread, but from the test drive to focused and they made the buying process fun and stress free! That’s the part that is usually something that people dread, but from the test drive to the closing, it was really a pleasure! Gary was especially kind and accommodating by allowing me to take the actual car that I was interested in off the showroom floor for an extra long test drive so I really got the feel of how the car performed. It made all the difference! Thank you everyone for making this a wonderful experience! (Leah was our Genius expert and she was wonderful too!) More

Bought many cars from them. Good service, excellent knowledge, great prices. Always able to accommodate my needs. Good service, excellent knowledge, great prices. Always able to accommodate my needs. More

Excellent dealership! Sales staff and financing are the best! Understanding the need of the customer , accomodating. Sales staff and financing are the best! Understanding the need of the customer , accomodating. More

Every one at the dealership treats the customer with utmost respect and professionalism. Extremely well run dealership utmost respect and professionalism. Extremely well run dealership More

The team did a great job accomplishing my objective. I look forward to my next purchase. I look forward to my next purchase. More

Thanks Thanks Done Stop sending these messages If I wasn't happy with the service or salesperson I would not have bought the car. wasn't happy with the service or salesperson I would not have bought the car. More

Service,service, service. You guys are the best at this. I am a 20 year customer, having bought seven or eight vehicles from Ferman over the years. Jeff Walstrom is the best i You guys are the best at this. I am a 20 year customer, having bought seven or eight vehicles from Ferman over the years. Jeff Walstrom is the best in the business and my salesman Alex was great. Jeff found the perfect solution for my needs. He listened carefully and did exactly what I asked and structured the deal I needed. Everyone, including Roy, my service manager, who I dealt with first my BMW 7 series, helped me make the correct decision. I am very happy with everyone and most importantly my wife loves her new car and it was easy. More

Extremely courteous. . finished early. Genius helped with minor question. Very good experience. Would highly recommend to others. . finished early. Genius helped with minor question. Very good experience. Would highly recommend to others. More

Great experience buying my BMW. Josh was helpful and patient and the transaction was done well and quickly. I had my kids along and Josh and the team were great with them and we al Josh was helpful and patient and the transaction was done well and quickly. I had my kids along and Josh and the team were great with them and we all had fun. Got a great car at a fair price and excited to drive it for many years. More

Very Professional. Although I would say when I scheduled the appointment that day they said I could come in at 12:15. The service rep I had said those weee walk in ap Although I would say when I scheduled the appointment that day they said I could come in at 12:15. The service rep I had said those weee walk in appointments and all his mechanics were at lunch until 1pm. So I had to wait 45 minutes for them to start. That should be corrected to make sure customers know they have to wait instead of having them believe they have an appt at 12:15, since that is the way it sounded. More