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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
1826 Reviews of Ferman BMW
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Verified Customer
Helpful December 13, 2018
"Great buying experience at Ferman BMW"
- MKDDavid Theode our Client Advisor was just a nice man. There was no pressure as we made our decision. If I asked a question he replied quick enough. He gave us options on financing and again there was never any game playing on price. I truly enjoyed the experience. We did find a flaw in the car, but I took it back over to Ferman and they are supposed to be making it right.
Read MoreEmployees Worked With
Other Employees :
Our finance guy was also super fast, but forget his name.
December 12, 2018
"Bought new m3"
- omaraltVery quick and easy transaction. Highly recommended. Not pushy and got a great deal. Will be back for my next BMW in a few years
Read MoreDecember 12, 2018
"Love them all!"
- KimaMarc in service, Dan in finance, Paul is service and Matt in sales are all stand up people. We’ve never had anything less than stellar experiences. Highly recommend.
Read MoreEmployees Worked With
Other Employees :
Courtney in service
December 11, 2018
"BMW X3"
- gwendler.1963Had good experience at Ferman BMW no pressure by sales associate (David Soto) was hopping for better deal but .... Maybe next time?! Since this my first BMW we’ll see results first!
Read MoreDecember 11, 2018
"Review"
- Tax ReliefSara and Ryan were both great. They were very knowledgeable about the car and a pleasure to deal with. I would recomend them to all my friends.
Read MoreDecember 11, 2018
"Complete Satisfaction"
- chrisBought a used car had to travel 2:30 hours to get there. Car was great as advertised best price by far. Would have liked to get more for my trade but admit it was a little tired and worn out, glad to see it gone. Finance, sales everyone was great honest no high pressure brow beating. Highly reccomend.
Read MoreEmployees Worked With
Tom Burgess
December 11, 2018
"Excellent service center"
- EllieI do not have experience with purchasing an automobile from Ferman BMW but can attest to excellent experience with their service center. Easy to get an appointment, excellent communication and accurate estimates prior to service. My service advisor, Nick Hawk is attentive, patient and honest. I always receive prompt service and great advice on care and maintenance. Everyone else I've been in contact with has also been courteous and professional-from the people who greet you on arrival to the employees at the loaner vehicle desk to the shop foreman who patiently listened and test drove my vehicle with me to pinpoint an issue to the parts specialist Pete who helped me find the best value. Everyone really works together to provide the best experience for their customers.
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