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Ferman BMW

4.9

852 Lifetime Reviews

31400 US Hwy 19 N, Palm Harbor, Florida 34684
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Call (727) 785-3900

853 Reviews of Ferman BMW

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May 21, 2018

"Kenny Russell is a stud"

- Anthony6

Kenny cares about his clients. It’s more than a transaction to him and it really shows. I leased my first BMW 3 years ago and he’s been my guy ever since. Kenny expresses superior knowledge and the upmost professionalism throughout the transaction. If you want the best service go see him!

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Recommend Dealer
Yes
Employees Worked With
Kenny Russell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Cleaver
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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May 21, 2018

"Very Easy to Transact"

- djaw48

I had worked with Brian Gaines before and knew he was a straight shooter. He was informative in the process, very quick to respond and efficient in getting my out the door. This was my third purchase from Brian and would use him in the future. Erin Chaparro was very helpful on the financing side securing a competitive rate and working through the paperwork process quickly. I did not feel pressure from anyone and that is important to me.

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Recommend Dealer
Yes
Employees Worked With
Brian Gains
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jamie Annese
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Erin Chaparro
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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May 21, 2018

"Great experience "

- Mruiz

Alex was very trustworthy it made me feel very comfortable and sure i was making the right decision. Very satisfied with the rest od the team as well.

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Recommend Dealer
Yes
Employees Worked With
Alex Senko
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Erin Chaparro
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Stone
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May 21, 2018 -

Ferman BMW responded

Thank you for your review!

Helpful
May 19, 2018

"Efficient and pleasant car buying experience."

- BMW4life

Robert was the consummate professional. He really facilitated a comprehensive but expedited purchase, and put me at ease throughout the whole. The Ferman BMW staff were also very helpful and informative without being overbearing. I highly recommend Robert to anyone looking for an efficient and pleasant car buying experience.

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Recommend Dealer
Yes
Employees Worked With
Robert Chodorowski
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Cleaver
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Karl Alvarez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Stone Quevil
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May 21, 2018 -

Ferman BMW responded

Thank you for your review!

Helpful
May 19, 2018

"Excellent Dealership"

- kathy987

Ferman BMW is a first-rate dealership. They are knowledgeable and respectful of the buyers' needs, including financially. We would definitely buy from this dealership again.

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Recommend Dealer
Yes
Employees Worked With
Dan McCloy
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Toby Edward Pacuch
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Erin Chaparro
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Helpful
May 19, 2018

"LOVE MY SALESMEN and SERVICE TECHS"

- Kschneider6

I have been a customer of Ferman since 2011 This is my 3rd BMW and I have watched the dealership go through changes! Over the last year the increase of Service in the Service department and the care taken by my advisors has made me feel like home at this dealership. I also have besides myself my sister who has purchased two cars from Steve and Myself two Cars and My parents all bought from Steve. His un assuming attitude and actual looking at what is needed by the individual makes him the Best Salesman. He truly cares about the person regardless of the walk of life the person is in. I Have and will continue to refer people to this dealership. I have absolutely noticed that this dealership is run by someone who wants the utmost care of people! Thanks for my new car and I look forward to coming for coffee and talking!

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Recommend Dealer
Yes
Employees Worked With
Steven Venden
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Erin Chaparro
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Karl Alvarez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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May 21, 2018 -

Ferman BMW responded

Thank you for your review!

Helpful
May 18, 2018

"A delight "

- Msrmcdonald

Alex was very knowledgeable about every car. Being a first time buyer of a bmw it help a lot. He was very relatable and interested in what my objective was with my payments. I will definitely recommend him to others.

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Recommend Dealer
Yes
Employees Worked With
Alex Wolf
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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May 18, 2018 -

Ferman BMW responded

Thank you for your review!

Helpful
May 18, 2018

"Helpful and courteous"

- msteri

in and out service and Cesar always takes the time to teach me something about my car!!! I would recommend him to anyone looking for service on their BMW.

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Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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May 18, 2018 -

Ferman BMW responded

Thank you For the review!

Helpful
May 17, 2018

"Jamie Service Review "

- Bmwgirl1!

Jamie and tech were great! Please to work with. Great communication about progress. Previously serviced at Bert Smith, and will not return even though it is much closer to my home.

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Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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May 18, 2018 -

Ferman BMW responded

Thank you for your review!

Helpful
May 17, 2018

"Exceptional customer service!"

- AmyRobinson37

I very much enjoyed my purchasing experience yesterday at Ferman BMW. Alex Wolf was a pleasure to work with from beginning to end. He was very knowledgeable about the product and was accommodating the whole way through the buying process. I was only there 2 and a half hours and was very pleased with the outcome. I’d recommend this dealership to anyone and especially recommend Alex to be your client advisor!

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Alex Wolf
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Scott Douglas
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May 17, 2018 -

Ferman BMW responded

Thank you Amy for your review!!

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