Ferman BMW

Great Service Ferman BMW sets the standard for flawless service both in sales and service departments among BMW dealers in my experience. It is superlative in every Ferman BMW sets the standard for flawless service both in sales and service departments among BMW dealers in my experience. It is superlative in every sense. More

Fantastic Car Buying Experience Let's be honest - the car buying experience can be frustrating and I was dreading the process. Brain Gaines at Ferman BMW made the experience seamless Let's be honest - the car buying experience can be frustrating and I was dreading the process. Brain Gaines at Ferman BMW made the experience seamless. He listened to my needs and came up with perfect car for me in my price range on the first try. I was shocked! The entire process took less than 3 hours and I drove off the lot a very happy customer. Highly, highly recommend Brian Gaines and Ferman BMW for your next car. More

Easy as it comes Came in without an appointment, was greeted by a very pleasant sales person. Showed me what I liked, made a great deal and it was an easiest car purch Came in without an appointment, was greeted by a very pleasant sales person. Showed me what I liked, made a great deal and it was an easiest car purchase I made. After words their BMW Genius (very apt title) walked me through all the features (he must have Ph D in BMW). Excellent all around. More

Service with a smile Completed service as requested. Friendly greeting when we arrived and completed the paperwork in short order and put us in a loaner and we were on our Completed service as requested. Friendly greeting when we arrived and completed the paperwork in short order and put us in a loaner and we were on our way. More

regular scheduled service There is not much to report both people I was in contact with were very nice and well prepared. The service area was clean and presentable. There is not much to report both people I was in contact with were very nice and well prepared. The service area was clean and presentable. More

Oil change We made an apt. They had a loner car there ready for us. They checked our car out and told us that every thing was good. I remember telling my husband We made an apt. They had a loner car there ready for us. They checked our car out and told us that every thing was good. I remember telling my husband, that never happened before, t Most dealers are pushing things down your throat. They said every thing was good. We will definitely go again for service. More

Jack Dennis is the best. A true professional! Jack used his personal social media to let his friends know about the Porsche traded in by Joe Maddon. I called immediately and made a deal based on J Jack used his personal social media to let his friends know about the Porsche traded in by Joe Maddon. I called immediately and made a deal based on Jacks photos and description. Cool car. I love it! More

Great Job Kenny Russell I have great praise for the professional, knowledgeable, and to me, most calm pleasant, and not overly aggressive way my experience was with Kenny Rus I have great praise for the professional, knowledgeable, and to me, most calm pleasant, and not overly aggressive way my experience was with Kenny Russell. I will highly recommend Kenny to anyone looking for a fabulous BMW! I'll by all means be back. More

Wonderful Experience Kenny was not pushy at all !! Greeted us very warming way if he could help us. We shared with him what we were looking for. Kenny made our dreams come Kenny was not pushy at all !! Greeted us very warming way if he could help us. We shared with him what we were looking for. Kenny made our dreams come true on every-way! It was a wonderful experience!! More

Extremely professional . The dealership sparkles, the staff is crisp. My car was repaired to my satisfaction, and while it took a few days to get parts the team at Ferma . The dealership sparkles, the staff is crisp. My car was repaired to my satisfaction, and while it took a few days to get parts the team at Ferman gave me a loaner for the duration. I am a very satisfied customer and when I need service again I will be back. More