Ferman BMW

Kenny Russel: Ferman BMW In Palm Harbor Kenny Russell is the best car salesman I've ever worked with. Top notch. No BS. As a woman, it's important to me that I'm not getting the fast-talking Kenny Russell is the best car salesman I've ever worked with. Top notch. No BS. As a woman, it's important to me that I'm not getting the fast-talking sales pitch and runaround. Kenny kept it real and is a super-nice person. More

Jaime was Great! Jamie was great. Not pushy and very kind. Very informative as well. If you are in need for a good car, check with Jamie. He is your man! Jamie was great. Not pushy and very kind. Very informative as well. If you are in need for a good car, check with Jamie. He is your man! More

Simply fabulous! Service Timely top-quality service! Great service. Nice friendly staff. As scheduled appointment. Clean car. Nice loaner. Fabulous business and knowle Service Timely top-quality service! Great service. Nice friendly staff. As scheduled appointment. Clean car. Nice loaner. Fabulous business and knowledgeable. Clean waiting area good coffee hot chocolate and donuts and breakfast snacks More

BMW Beauty Had a great experience at Ferman BMW of Palm Harbor with Brian Gains as our Sales Associate. Came in with my husband with the sole intention of just t Had a great experience at Ferman BMW of Palm Harbor with Brian Gains as our Sales Associate. Came in with my husband with the sole intention of just test driving their SUV vehicles. I zeroed in on the X3 and had a test drive with absolutely No Pressure. Brian was professional, knowledgeable on BMW's product line and was so easy going. After the test drive I knew the X3 was for me and I was looking for a vehicle that was up on its lease with very low mileage. Shared with Brian my 1st, 2nd and 3rd choices and learned as we were half way home that a vehicle fitting my choices had been turned in and was not even in the computer system yet. We put a hold on the vehicle and returned the following weekend after it was certified prepared. I took another test drive, confirmed this vehicle was right for me and we purchased it that morning. Would highly recommend Brian Gains if you are in the market for a BMW. This is our 3rd BMW purchase from this car dealership. More

GREAT CUSTOMER SERVICE Being in sales myself I know how important customer service is. More important than having a sale is having a satisfied customer. That's exactly wha Being in sales myself I know how important customer service is. More important than having a sale is having a satisfied customer. That's exactly what Steve accomplished. Steve is extremely knowledgeable, informative and took a lot of time to help us with our car buying process. We are first time BMW owners and Steve took the time to educate us about our new car. We left several other dealers without purchasing a car due to the salesperson. Steve is definitely our go to guy. We would highly recommend Steve if you are looking for a top notch car salesman. More

Happy to be BMW customer Overall fine experience. Paperwork took a while and seemed excessive from our customer perspective. All employees were polite and friendly. Tried t Overall fine experience. Paperwork took a while and seemed excessive from our customer perspective. All employees were polite and friendly. Tried to by a car with Steve who was very good. We fell $3000.00 short but maybe something will change in the future. More

Great Customer Service, a Very Satisfied Customer Your sales staff was very professional and very informative. Samuel did a great job trying to show me all the new technology since my last purchase. Your sales staff was very professional and very informative. Samuel did a great job trying to show me all the new technology since my last purchase. What a difference. he made in learning what new options I have with this car. More

Brian Gains is awesome! I was overwhelmed with buying or leasing my next car. Brian kindly researched and explained all of my options until I was able to make an informed de I was overwhelmed with buying or leasing my next car. Brian kindly researched and explained all of my options until I was able to make an informed decision. Then he got me a great deal on a car! It was actually a fun experience that I look back on that I worked with an incredible professional in Brian and that I made a great financial decision. Brian and Ferman BMW rock! More

Satisfied customer Amanda helped me find the car I wanted and make the transition into my new car a breeze. I am happy that I made the choice to purchase from Ferman BMW Amanda helped me find the car I wanted and make the transition into my new car a breeze. I am happy that I made the choice to purchase from Ferman BMW. More

I bought a bmw from brian gains It was an amazing experience brian gains explained everything in detail and it was quick and easy he made the paperwork seem less very friendly It was an amazing experience brian gains explained everything in detail and it was quick and easy he made the paperwork seem less very friendly More