Ferman BMW

Genius Kenny Russell I finally jumped over and purchased my very first BMW. Kenny Russell was amazingly helpful with explaining many features the my 5 series has. Awesome I finally jumped over and purchased my very first BMW. Kenny Russell was amazingly helpful with explaining many features the my 5 series has. Awesome job Kenny!!!! Because of people like him, I will keep coming back!!! Lets not leave out Jaimie and Paul in service. Both were so on top of things awesome experience More

Exceptional Service I had an exceptional experience at this dealership. Steve Venden was professional and very knowledgeable. He spent a lot of time explaining details an I had an exceptional experience at this dealership. Steve Venden was professional and very knowledgeable. He spent a lot of time explaining details and answering all of my questions (and I had a lot!). He kept in close touch in every step of the way, locating the perfect car for me that was out of state. His enthusiasm about the brand is absolutely contagious. I even saw him working on his day off. Thank you! Kim B More

New car purchase This was our second car purchase from Ferman BMW. We had Bill Simon as our sales advisor twice. He is exceptional and although we understand he is g This was our second car purchase from Ferman BMW. We had Bill Simon as our sales advisor twice. He is exceptional and although we understand he is going to retire, we will miss him. He was very professional and always followed through on what he promised. It was a pleasure to work with him. During our second purchase we met Kenneth Russell. He seemed very knowledgeable about our car as well as personable. Even though this was our third three series, he managed to teach us new things. He seems very enthusiastic about his work which is an added plus. More

Great Customer Care! My experience has been great here. As a first time customer I was shown the customer care that is expected and more. Kenny and Mary have gone above a My experience has been great here. As a first time customer I was shown the customer care that is expected and more. Kenny and Mary have gone above and beyond to help whenever they can and make Ferman a welcoming environment. Thanks! More

Seamless purchase. Yesterday I purchased my dream car . Today ,thanks to John Grima and Lawson , I am a very happy lady. John was very attentive to my price point and d Yesterday I purchased my dream car . Today ,thanks to John Grima and Lawson , I am a very happy lady. John was very attentive to my price point and delivered what was totally way beyond my expectations but so in my price point. Ferman and John, Thank you, Penelope Saunders More

Professional service from Sales and product genius I had a positive experience with the purchase of my pre-owned BMW. My Sales Advisor, Abe Nieves, was courteous, and had very good product knowledge. I had a positive experience with the purchase of my pre-owned BMW. My Sales Advisor, Abe Nieves, was courteous, and had very good product knowledge. His easy going attitude made buying the car and negotiating the deal less stressful. I will definitely deal with him again should I have the need. The vehicle which I purchased had very sophisticated electronics. My product genius, Kenneth Russell did a great job of explaining the workings of the vehicle. His knowledge of the vehicle was impressive. He even offered to come to my home to set the garage door opener device for me. The only part of the buying experience which was less than positive was the interaction which I had with the business manager. He was pushy and had an arrogant attitude. He seemed disappointed that I was paying cash for the vehicle and proceeded to attempt to give me financial advice. In spite of the business manager experience, however, I would still recommend Ferman due to the superior service I received from Abe and Kenneth. More

Great experience! I recently purchased a preowned BMW from Feeman, my sales guy John Grima was outstanding. He goes above and beyond in making sure you get what you nee I recently purchased a preowned BMW from Feeman, my sales guy John Grima was outstanding. He goes above and beyond in making sure you get what you need and want from the car, as well as being very friendly and easygoing. No high pressure sales, just a fabulous car buying experience! More

Great service and experience Excellent customer service and professionalism. Very prompt and they make sure that you get the best product they can provide. Would definitely reco Excellent customer service and professionalism. Very prompt and they make sure that you get the best product they can provide. Would definitely recommend to family and friends. More

Great Service and Experience Mary, Alan and Dan made our purchasing experience bar none the best ever. Simple, stress free and fun- we can't say enough about what a difference our Mary, Alan and Dan made our purchasing experience bar none the best ever. Simple, stress free and fun- we can't say enough about what a difference our buying experience was compared to others in the past. Thank you to the Ferman team for your support and help. We couldn't be more thrilled! More

!! Great Experience !! Found a Diamond !! We recently had a great experience with Steve Phillips & John Grima. We never made an appointment and just walked in a few times. Even if they were We recently had a great experience with Steve Phillips & John Grima. We never made an appointment and just walked in a few times. Even if they were with customers, they took time to speak with us. We knew the type of vehicle we wanted and even though didn't have it, both kept in contact with us when the "right" cars came in. John was more than helpful finding our "diamond" and Steve "It's all you" ! Both were very knowledgeable and great attitudes. I love my BMW and plan to return to Ferman BMW to deal with Steve & John when I decide to upgrade to another car. I would highly recommend either one of these gentleman as I laughed and had an enjoyable time each and every time we went there. Who can say that about car shopping? More