Ferman BMW

Great Sales Experience! I just wan to thank Marcos and Ferman BMW for everything they did in trying to find my car. They had my best interest right from the start. They wer I just wan to thank Marcos and Ferman BMW for everything they did in trying to find my car. They had my best interest right from the start. They were concerned about my needs and didn't have me settle just for another car. They made every effort to get the car I wanted given the rare options and color available in the market place. I want to thank them for everything they did and I would definitely buy another car with Ferman and specifically seek out Marcos for his courtesy and expert service? Charlie (Palm Harbor) More

BMW Genius Kenny My husband and I both had a great experience at this dealership. In particular, Kenny was a great resource for all the bells & whistles on my new BMW My husband and I both had a great experience at this dealership. In particular, Kenny was a great resource for all the bells & whistles on my new BMW X1. I use all of his tricks and they make my car even more fun. Thank you Kenny for taking the time to explain everything so well to me. More

BMW Genius I recently purchased a 2016 750i and understanding all the technology on this car can be daunting but Kenny Russell, the "BMW Genius", was very adept I recently purchased a 2016 750i and understanding all the technology on this car can be daunting but Kenny Russell, the "BMW Genius", was very adept at getting me up to speed before I drove off with my new car. This model had only been out for a couple of months and contained a lot of new technology but Kenny was impressively knowledgeable. He has made himself available for any follow up questions. More

The Salesman, Marcos and the BMW Genius, Kenny My salesman, Marcos and the BMW Genius, Kenny provided excellent customer service when I made a recent purchase at this dealership. Marcos was patient My salesman, Marcos and the BMW Genius, Kenny provided excellent customer service when I made a recent purchase at this dealership. Marcos was patient and answered all my questions in a very professional manner. Kenny took two hours with my wife and I to thoroughly explain all the features on our new BMW. He was very pleasant and informative throughout the process. More

Easy, Enjoyable and Happy! I enjoyed working with Steven Venden, on the Purchase of my New 740i. It was Custom Built for me, with many upgrades and new experiences. I am very I enjoyed working with Steven Venden, on the Purchase of my New 740i. It was Custom Built for me, with many upgrades and new experiences. I am very excited to drive my New Car and let people know where they can purchase there new vehicle!!!!! More

New BMW 750i Kenny Russell and Mary Keller were outstanding to deal with on my new car. Brian the service director is to be commended for his great communication a Kenny Russell and Mary Keller were outstanding to deal with on my new car. Brian the service director is to be commended for his great communication and being a great representative of Ferman BMW. I would highly recommend all these individuals to anyone looking to purchase a new car. More

Wonderful Experience! Had a terrific experience purchasing two new vehicles from Ferman BMW. My wife and I found the whole process to be low-pressure, informative, and enj Had a terrific experience purchasing two new vehicles from Ferman BMW. My wife and I found the whole process to be low-pressure, informative, and enjoyable. Our Client Advisor, Robert Chodorowski, made us feel at home, welcome, and at ease with the whole process. His knowledge of BMW products is impressive. Kenny Russell, our "BMW Genius," did a wonderful job explaining all the features of our new vehicles. We can heartily recommend Ferman BMW, and Robert and Kenny. More

Great Experience Like most people I love cars but not the experience of dealer interactions. I just purchased a M235i and love the car. I told the sales person Brian G Like most people I love cars but not the experience of dealer interactions. I just purchased a M235i and love the car. I told the sales person Brian Gains that I would prefer to go home and figure this car out on my own. I'm usually pretty tech savvy. Not this time- I needed help. The help I needed was a great excuse to drive my car back to the dealership the following day. Ken Russel assisted in answering all of my questions about the many electronic features . He was very knowledgable and patient. I am confident that Brian would have taken care of me during delivery because he was very kind and nice to deal with during the purchase. My advice is let the salesman help you when offered. If not- you will find yourself back at the dealer. If you are fortunate enough to have Kenny's assistance you will still be okay! More

Kenny Russell We purchased our new BMW X1 a few weeks ago and came in for an Encore visit with Kenny. He was very polite and knowledgeable and answered all our q We purchased our new BMW X1 a few weeks ago and came in for an Encore visit with Kenny. He was very polite and knowledgeable and answered all our questions. He also washed and waxed our vehicle. The customer service there is second to none. More

BMW Genius I recently had an appointment with Ferman BMW to go over the technology in my 328i. I met with the BMW genius, Kenny Russell. He was extremely helpf I recently had an appointment with Ferman BMW to go over the technology in my 328i. I met with the BMW genius, Kenny Russell. He was extremely helpful - reviewing how to use the available electronic features in the car and answering all my questions. I learned about so many features that were extremely useful. Kenny also helped me set up some of my preferences and showed me how to do it myself. He also cleaned the car before I left. More