Ferman Chevrolet - Tampa

I’ll go back every time Everything was great. I had absolutely no problems or issues with any services. Everybody was friendly and service was awesome. My salesman Brezhnev w Everything was great. I had absolutely no problems or issues with any services. Everybody was friendly and service was awesome. My salesman Brezhnev went above and beyond to make sure he delivered the perfect car for me!!! The paperwork was simple. I’m happy I went to Ferman Chevrolet in Brandon, Florida. More

Great service I took my Traverse in for an oil change and actually had a very enjoyable visit. My service advisor, Jimmy, was seriously business like and funny an I took my Traverse in for an oil change and actually had a very enjoyable visit. My service advisor, Jimmy, was seriously business like and funny and personable at the same time. I also had to have the windshield wiper motor replaced, which resulted in a longer visit than planned, but Jimmy kept popping into the waiting room to update and check on us. Overall a great service visit. More

mishandling of financial deal After trading in my 2014 Cruze LTZ and leasing a 2018 Equinox Premier, after the paper work was complete I was told that a mistake was made and I woul After trading in my 2014 Cruze LTZ and leasing a 2018 Equinox Premier, after the paper work was complete I was told that a mistake was made and I would need to come up with another $900. from the trade-in to make the deal. When I said I was disappointed with the trade value anyway ($8,000. for a vehicle listed on the lot at $12,400.) and was ready to walk, the $900. disappeared. This is old fashioned car dealing that has been cast aside by most modern dealerships! I was waiting for check for $5,000. for trade-in and was told by financial officer it would be one week, but salesman told me it would be more like three weeks. After waiting four weeks, I finally drove to the dealership where I was told that a mistake was made and if I hadn't appeared that day, the check would never have been cut! Either negligence or incompetence but either way I will never consider Ferman Chevrolet for another vehicle and will do everything in my power to dissuade others from buying from that dealership. More

Excellent experience John Copeland, excellent with customer service, he found the best option for me and make it possible. I will truly recomended his service, great exper John Copeland, excellent with customer service, he found the best option for me and make it possible. I will truly recomended his service, great experience! More

Good attitude Good service and attention in all paperwork and fast response, I like the service shop and the waiting room and the restroom is very clean... THX!!! Good service and attention in all paperwork and fast response, I like the service shop and the waiting room and the restroom is very clean... THX!!! More

Outstanding Great customer service, I pulled in and was immediately acknowledged, everyone was friendly and kind. I didn't have to wait long for my vehicle to be Great customer service, I pulled in and was immediately acknowledged, everyone was friendly and kind. I didn't have to wait long for my vehicle to be serviced More

Waiting My first appointment I was told they didn’t have the part and to come in 8am the next morning and part would be available. I was told it would an in My first appointment I was told they didn’t have the part and to come in 8am the next morning and part would be available. I was told it would an in and out job. Well I was there at 7:35am with my three little children and the part wasn’t there. Little communication to me except when I asked for updates. I didn’t leave to 12p. No one said sorry for the inconvenience until it was time for me to check out 4 hours later. I had plans for the day that were ruined. More

Great service Costumer service was great! My battery died and did not set up any appointment. I spoke with Steve and he was able to help me with that. That best thi Costumer service was great! My battery died and did not set up any appointment. I spoke with Steve and he was able to help me with that. That best thing is they were able to offer transportation home until my car was ready for pick up. Great service! Great experience! More

Howard Nardin very good service adviser Usually do not do a lot of reviews, but I think that Ferman Chevy has an asset with Howard Nardin. He was very polite, took care of all my needs, al Usually do not do a lot of reviews, but I think that Ferman Chevy has an asset with Howard Nardin. He was very polite, took care of all my needs, along with great communications. Good job Howard I will call you for any of my service needs. More

Great experience and awesome service writers! I enjoy getting my car's to get serviced there both John & Sam are very friendly, helpful and very informative! Always keeping us informed and always I enjoy getting my car's to get serviced there both John & Sam are very friendly, helpful and very informative! Always keeping us informed and always going above and beyond! Very happy with Mazda and the service writers the guys are the best! More