Tommy Farruggio went above and beyond even though I reached out to him on off hours. He set up my VIP appointment with Used Car Manager Collin, who helped me find a 2017 Chevy Volt. Salesman John Coopeland went above and beyond as well. Their customer experience is second to none. I was in desperate need of a new car, as my past one was outdated and had terrible fuel economy. Taking my need for better fuel efficiency into account, the Ferman salespeople promptly helped me find a hybrid vehicle, which would save me money in fuel and enable me to get prime parking at my workplace. Thanks, Ferman!