Ferman Chevrolet - Tampa

Good attitude Good service and attention in all paperwork and fast response, I like the service shop and the waiting room and the restroom is very clean... THX!!! Good service and attention in all paperwork and fast response, I like the service shop and the waiting room and the restroom is very clean... THX!!! More

Excellent experience John Copeland, excellent with customer service, he found the best option for me and make it possible. I will truly recomended his service, great exper John Copeland, excellent with customer service, he found the best option for me and make it possible. I will truly recomended his service, great experience! More

Great experience and awesome service writers! I enjoy getting my car's to get serviced there both John & Sam are very friendly, helpful and very informative! Always keeping us informed and always I enjoy getting my car's to get serviced there both John & Sam are very friendly, helpful and very informative! Always keeping us informed and always going above and beyond! Very happy with Mazda and the service writers the guys are the best! More

Top notch I want to thank the service team. Even when they are busy they let you know that you are being taken care of. You are not treated like a number. I want to thank the service team. Even when they are busy they let you know that you are being taken care of. You are not treated like a number. More

Outstanding Great customer service, I pulled in and was immediately acknowledged, everyone was friendly and kind. I didn't have to wait long for my vehicle to be Great customer service, I pulled in and was immediately acknowledged, everyone was friendly and kind. I didn't have to wait long for my vehicle to be serviced More

Waiting My first appointment I was told they didn’t have the part and to come in 8am the next morning and part would be available. I was told it would an in My first appointment I was told they didn’t have the part and to come in 8am the next morning and part would be available. I was told it would an in and out job. Well I was there at 7:35am with my three little children and the part wasn’t there. Little communication to me except when I asked for updates. I didn’t leave to 12p. No one said sorry for the inconvenience until it was time for me to check out 4 hours later. I had plans for the day that were ruined. More

Great Service...Expensive parts. I needed to have some electronics replaced in my trunk due to water damage. Rain filled the bottom carriage of my trunk with almost 2 inches of water. I needed to have some electronics replaced in my trunk due to water damage. Rain filled the bottom carriage of my trunk with almost 2 inches of water...almost one gallon. This was not under warranty and the parts cost me over $1000. The amplifier was $842...but online i found it for $430! Infact all of the parts cost almost twice as much as i found them online and from gm supply companies, not generic parts! So next time i need a part replaced i will order it online! The service at Ferman is always excellent and timely. My new service rep Manny was pleasant and informative. More

Great service Costumer service was great! My battery died and did not set up any appointment. I spoke with Steve and he was able to help me with that. That best thi Costumer service was great! My battery died and did not set up any appointment. I spoke with Steve and he was able to help me with that. That best thing is they were able to offer transportation home until my car was ready for pick up. Great service! Great experience! More

Overwhelmingly Amazing!!! Everyone was friendly and inviting! Paid attention to detail and made sure I made the right choice for me not them! Thank you for everything!! Everyone was friendly and inviting! Paid attention to detail and made sure I made the right choice for me not them! Thank you for everything!! More

Install rocker extensions on 2018 Z06 Tommy Faruggio coordinated the installation to make sure that the job was done on a schedule that worked for me, which I very much appreciate. Tommy Faruggio coordinated the installation to make sure that the job was done on a schedule that worked for me, which I very much appreciate. More