Ferman Chevrolet - Tampa

It only took about 15 minutes. After taking a test drive in the new left-over 2017 Chevy Silverado in which I was interested, it took about 15 minutes for Salesman Frank and I arriv After taking a test drive in the new left-over 2017 Chevy Silverado in which I was interested, it took about 15 minutes for Salesman Frank and I arrive at a mutually agreeable deal. Ferman Chevy gave me what I expected to receive for my trade-in, (K.B.B. trade-in value), and sold me the truck at a bit less than the internet advertised price on "Car Gurus". I was very pleased to get a fair deal, and still am very pleased with my new truck. That's why I gave Ferman Chevrolet in Tampa/Brandon 5-Stars on the dealership rating. Frank is a great Salesman, and is extremely personable and knowledgeable about Chevrolet cars and trucks. THANKS AGAIN FRANK! More

Jerry was awesome Trustworthy. No shenanigans. Even though I bought a Toyota, I was treated with respect. Service was great. I asked manager was great. Jerry was great. Trustworthy. No shenanigans. Even though I bought a Toyota, I was treated with respect. Service was great. I asked manager was great. Jerry was great. If they had a vehicle I liked in the future, I would definitely by there again More

TERRIBLE!!!!! DON'T GO HERE!!! I had a 1:15p appointment and I arrived about 10 minutes early for an oil change, tire rotation, and wiper blade installation. I was greeted soon the I had a 1:15p appointment and I arrived about 10 minutes early for an oil change, tire rotation, and wiper blade installation. I was greeted soon thereafter and my work order was written up. A little after 2p, I took a look and saw that my car was still waiting in the service lane behind 3 or 4 other cars and work had not started despite having an appointment. I went to ask my service advisor about the delay, but he was nowhere to be found. I got in my car and drove off and had the service performed elsewhere. The fact that I got this survey to fill out tells me that they are clueless. More

always outstanding Gary Vogt is our one stop shop, he ensures first class service. I know he will take care of whatever is needed when my wife takes the vehicle in for s Gary Vogt is our one stop shop, he ensures first class service. I know he will take care of whatever is needed when my wife takes the vehicle in for service. Thank you for great service over the past 6 years. David More

Great Dealership Experinxe We are repeat customers. Every time we go in we are treated with respect. Business is completed quickly and efficiently, and they work to ensure the b We are repeat customers. Every time we go in we are treated with respect. Business is completed quickly and efficiently, and they work to ensure the best for their customers. We will be customers for a long time to come. More

Very Professional They reviewed the service that was needed and completed it in a timely manner. They discovered some potential problem and corrected them as well befo They reviewed the service that was needed and completed it in a timely manner. They discovered some potential problem and corrected them as well before they became major problems. More

Get Your Traverse at Ferman If you want a no hassle experience purchasing your car, Ferman is the place to go. All personnel wanted to make sure we were happy with the process. If you want a no hassle experience purchasing your car, Ferman is the place to go. All personnel wanted to make sure we were happy with the process. When we had to return due new requirements on the loan, they filled our gas tank. That’s great customer service! More

Buying a used Suburban I worked with Vinnie on this Used car deal, very professional guy. Took a test drive, showed me all the nice stuff the SUV had for options and how to I worked with Vinnie on this Used car deal, very professional guy. Took a test drive, showed me all the nice stuff the SUV had for options and how to work everything. Pricing was upfront, gave me some money for my old truck and even directed me to an open bank, (Saturday) to withdraw all my hard earned cash to close the deal. After that , signed a 1000 copies of paperwork and was on my way. Suburban was as advertised, drive home was very uneventful, so far very happy. More

Great experience My purchase of my new truck was amazing finance manager worked hard getting me the very best deal didn’t stop looking even after he had a deal. This t My purchase of my new truck was amazing finance manager worked hard getting me the very best deal didn’t stop looking even after he had a deal. This tells me he was looking after me not just a sale. And my salesman was excellent very knowledgeable of my trucks ins and outs. I highly recommend ferman Chevrolet More

Regular service - Oil Change Tire Rotation When I first got to the dealership for my 8am appointment, the exterior gates were locked and I couldn't get in. Eventually gates opened and I pulled When I first got to the dealership for my 8am appointment, the exterior gates were locked and I couldn't get in. Eventually gates opened and I pulled into the service line behind two other vehicles that were already there. The service person Manny met me within 10 minutes to 8am and had me go wait in the waiting room. 1-1/2 hr later, Manny came with a slip of all things that should be done to my vehicle. I told him no thank you just the oil change. He told me that the were finishing up on my car and that it would be ready shortly. Another 1/2 later and it was ready. My only concern here is that I made an appointment for 8am and it should not have taken 2 hours. More