Ferman Chevrolet - Tampa

Sales Team was Great, Detailing not so much The sales team was great. I’ve been to so many dealerships where the sales staff was too pretentious to even allow one to test drive a car they are in The sales team was great. I’ve been to so many dealerships where the sales staff was too pretentious to even allow one to test drive a car they are interested in and I got none of that attitude here, which was very refreshing. The only small black eye was that the detailers smashed my new car’s windshield preparing my car. The detailer was obviously clueless if they had the pressure of the pressure washer turned up that high to blast a clip from the windshield wiper through the windshield. I used to detail cars in high school and the general goal is for cars to have paint on them when finished and to not blast it off. The sales team promptly had it repaired, but the shady auto glass person more than likely broke my co-workers windshield in the process of fixing mine. Also, having a non-factory windshield is less than desirable, as I know airbags sometimes don’t function properly with aftermarket windshields. More

Super job done Great friendly people go out of their way to make it right the first timed Very nice lounge area was very clean kept up the service consultant keep me Great friendly people go out of their way to make it right the first timed Very nice lounge area was very clean kept up the service consultant keep me updated daily More

SERVICE I CAME IN FOR ROUTINE MAINTENANCE. MY REGULAR SERVICE TECH WAS ON VACATION SO THEY ASSIGNED PETER AND HE WAS VERY HELPFUL AND KEPT ME INFORMED. VERY I CAME IN FOR ROUTINE MAINTENANCE. MY REGULAR SERVICE TECH WAS ON VACATION SO THEY ASSIGNED PETER AND HE WAS VERY HELPFUL AND KEPT ME INFORMED. VERY PROFESSIONAL DEALERSHIP AND STAFF. More

Very Professional. VERY PROFESSIONAL BY ALL INVOLVED. I was very happy that I was given a loaner car while my recall work was being done. Great Job!!!!!1 VERY PROFESSIONAL BY ALL INVOLVED. I was very happy that I was given a loaner car while my recall work was being done. Great Job!!!!!1 More

Colorado Diesel Exhaust Brian is always willing to help out & offers great customer service. Have had to bring truck in multiple times for warranty issues on the diesel exhau Brian is always willing to help out & offers great customer service. Have had to bring truck in multiple times for warranty issues on the diesel exhaust system. More

second car This is the second car we bought at Ferman and by far the best experience we have ever had Nate was the best salesmen. I will buy another car hopefull This is the second car we bought at Ferman and by far the best experience we have ever had Nate was the best salesmen. I will buy another car hopefully Nate is still around. More

Absolutely awesome! So back in December was my first time buying a car. I knew I wanted an CUV/SUV but I just was not sure on what I wanted. We went to many dealerships a So back in December was my first time buying a car. I knew I wanted an CUV/SUV but I just was not sure on what I wanted. We went to many dealerships and nothing was clicking for me. Then we to Ferman Chevy and John had us looking at the Chevy of course but they weren’t my style until he asked if I ever thought about Mazda? They honestly never crossed my mind. Thanks to him for making that suggestion because I have found my dream car and I love it! More

Poor service For the second time in as many trips I went to Fermans for service-spent some$421.00, and found my tire pressures totally messed up. The front tires w For the second time in as many trips I went to Fermans for service-spent some$421.00, and found my tire pressures totally messed up. The front tires were 80lbs and the rear around 60lbs-just the opposite of what the door panel pressure label states. At least this time the tire pressure monitoring system wasn't screwed up like the last time and requiring another trip on my part. It looks like once again they simply moved the front tires to the rear and vice versa. So if they can't get a simple matter of tire pressure correct what does that suggest about more complicated"service"? I plan on finding another dealer now. Finally, the cashier I dealt with was very less than courteous and not friendly. You would think she just dropped some$421.00 instead of me! More

Maintenance ARRIVED ABOUT 15 MINUTES EARLY FOR MY APPOINTMENT BUT WAS GREETED RIGHT AWAY. iN A FEW MINUTES EMMMANUEL INTRODUCED HIMSELF AND INFORMED ME THAT HE WO ARRIVED ABOUT 15 MINUTES EARLY FOR MY APPOINTMENT BUT WAS GREETED RIGHT AWAY. iN A FEW MINUTES EMMMANUEL INTRODUCED HIMSELF AND INFORMED ME THAT HE WOULD BE TAKING CARE OF MY CAR. HE WAS VERY PLEASANT AND EFFICIENT. TOLD ME THEY WERE BUSY AND WOULD PROBABLY TAKE ABOUT 90 MINUTES. HE SHOWED ME THE WAY TOTHE WAITING ROOM AND OFFERED ME COFFEE. I WAS VERY HAPPY WHEN MY CAR WAS FINISHED BEFORE THE 90 MINUTES. I WAS VERY PLEASED WITH THE SERVICE THAT WAS PERFORMED AND THE INTERACTION WITH EMMANUEL. I HAVE BEEN COMING TO FERMAN SINCE I MOVED TO FLORIDA 5 YEARS AGO, AND DEFINITELY PLAN TO CONTINUE COMING HERE FOR SERVICE. More

Very awesome dealership such nice people! I gave them a 5 star rating because the staff are all very friendly and do their very best to make the appropriate accommodations for you and your fam I gave them a 5 star rating because the staff are all very friendly and do their very best to make the appropriate accommodations for you and your family. More