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Brian Rabeau
Brian Rabeau, Service Advisor, Ferman Chevrolet - Tampa
4.6

Brian Rabeau

Service Advisor

Ferman Chevrolet - Tampa

9751 Adamo Dr
Tampa, FL 33619

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20 Reviews of Brian Rabeau

August 03, 2018

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"Repair Service"

- Larry Volt

Work on my car was done timely and I was kept well informed on status of work being performed. I also enjoyed waiting in a very clean waiting room.

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Yes
Aug 06, 2018

Ferman Chevrolet - Tampa responded

Thank you for the awesome rating. Thanks for great comments and glad to hear that you had an excellent experience at the dealership. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 17, 2018

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"Great customer service "

- amyr244 Verified Customer

The whole experience was great. The team members worked as one unit and kept me updated on my car status. Even though it was very busy the day I went; the service was timely and well done.

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Recommend Dealer
Yes

Other Employees Tagged: Emmanuel "Manny"

Jul 20, 2018

Ferman Chevrolet - Tampa responded

Thank you good rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 09, 2018

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"Dealer Review"

- Shannon Peterson Verified Customer

Loving my new car! Was a great experience. Just had the first oil change done. Checking it in to get services could've been a little quicker but overall happy.

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Recommend Dealer
Yes

Other Employees Tagged: Tim Day, Brendan Rhea

Jul 10, 2018

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Happy to hear that everything worked out good for you at the dealership working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 03, 2018

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Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Wait time is to long "

- tiralu2 Verified Customer

Every time I've been there the service is to slow and end up waiting for my vehicle 1 1/2 hrs or more just for an oil change

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Recommend Dealer
No
Jul 06, 2018

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I do apologize that you did not have a good experience in service. Please contact me so I can assist you with your needs. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-925

July 02, 2018

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Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Good service fast repear of my car"

- Abdithebest Verified Customer

Good communication during the process They fix my car in lest than a week Good costumer service friendly environment You get a rental on the same place overall good experience

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Recommend Dealer
Yes
Jul 06, 2018

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 02, 2018

Dealership Rating

"Awful service my car sat there for 3 days after multiple pho"

- andrearichmond Verified Customer

Awful service my car sat there for 3 days only to tell me i needed a battery i asked if the could look to see what the clicking noice was when i turned my steering wheel..which they never addressed they said they put air in my tires return my vehile with 24 psi in all tire with the tire pressure light on .......will never service my Chevy there again

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Recommend Dealer
No
Jul 06, 2018

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I do apologize that you did not have a good experience in service. Please contact me so I can assist you with your needs. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-925

July 02, 2018

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Employee Rating
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Had an oil change and tire rotation."

- MMCCALLUM10 Verified Customer

Quick and courteous service. Got my car in and out in a timely fashion especially for being really busy. They recommended a service that was cost effective for me and accomplished what I wanted it to.

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Recommend Dealer
Yes

Other Employees Tagged: Pete Coley, Tommy Farruggio

Jul 06, 2018

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 02, 2018

Dealership Rating

"Service forever "

- donmcginnis2 Verified Customer

I had an awesome experience on a routine service. I was greeted upon arrival and the representative immediately added washer fluid. The advisor was great and kept me informed of the progress of the service. I will bring my Impala there for service as well. You earned my business!

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Recommend Dealer
Yes
Jul 06, 2018

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 02, 2018

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Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Super job done"

- SDORAN0 Verified Customer

Great friendly people go out of their way to make it right the first timed Very nice lounge area was very clean kept up the service consultant keep me updated daily

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Recommend Dealer
Yes

Other Employees Tagged: Ernie Taylor

Jul 06, 2018

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 28, 2018

Dealership Rating
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Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Fixed the problem promptly and communicated well! Brain was "

- FTSRC47 Verified Customer

Everything was done very professionally! Brian communicated and kept me updated and was done when he said. He worked in advance to speed the whole process up and got me on the road!

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Recommend Dealer
Yes
Jun 29, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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