
Ferman Chevrolet - Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 AM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Fast service, Best deal and easy financing. Terry, Danny and Tim made my return experience to Ferman Chevrolet a pleasure. I've bought several vehicles from Terry in the past and have never had an issue. and Tim made my return experience to Ferman Chevrolet a pleasure. I've bought several vehicles from Terry in the past and have never had an issue. Always fast and friendly, genuinely cares about the customer and can handle pretty much any situation. Best of all, I go the truck and payment I wanted with NO GAMES!! Thank you!! I will definitely return and highly recommend them to anyone in the market for a new or used vehicle.. More
I enjoyed the honesty these guys showed. very friendly. the price advertised was the price we got ,,,,bottom line. no high pressure. and they even gave us the "certified plan' which extended our warrant the price advertised was the price we got ,,,,bottom line. no high pressure. and they even gave us the "certified plan' which extended our warranty....that was a class act on their part. we were quite hungry and they brought in Pizza...... I love Ferman. thanks so much guys. More
My experience was outstanding, I've been purchasing cars for a long time, but the professionalism at Ferman was worth purchasing two vehicles. My husband and I was swept away with the service we receiv cars for a long time, but the professionalism at Ferman was worth purchasing two vehicles. My husband and I was swept away with the service we received. I shared my wonderful experience with family and friends. I had doubt in leaving in a new vehicle but I was assured that I will and it will be at my satisfaction and to my surprise everything worked out and Dave, Jose, and Tim K treated us with integrity and RESPECT!!! No beating around with numbers, upfront and honest. Not being pushy just to purchase a vehicle but just overall caring about our needs. Thank you Teamwork makes the dream work! Keep up your outstanding service.. The Wilson's More
Have to rate this purchase process A+ due to courtesy and professionalism of Gabe Taveres, Nate Auvil, and Tim Krantz! Great experience and I ended up with a grate deal on my new Malibu ! professionalism of Gabe Taveres, Nate Auvil, and Tim Krantz! Great experience and I ended up with a grate deal on my new Malibu ! More
I went to look at a Camaro, Dave Geiger met me showed me the car. I asked if I could take the car to show my husband. His manger Brian Manning told him I could not drive the car until I gave him my credit a the car. I asked if I could take the car to show my husband. His manger Brian Manning told him I could not drive the car until I gave him my credit and agreed to numbers. I could here Brian telling Dave this is my dealership and I run it my way. If She don't like it she can leave.. I was in complete shock. Brian Manning is very rude and seemed to be bulling the sales person and wanted to bully me. Brian needs a class in customer service and etiquette. I did get my Camaro just not from Ferman.. More
I came across this dealership during a night I could not sleep. I was called the next day, less than 24hours. The lady was very nice. I ran late for my scheduled appt. and then had a phone call come in as s sleep. I was called the next day, less than 24hours. The lady was very nice. I ran late for my scheduled appt. and then had a phone call come in as soon as I arrived at the dealership greeted by Mr. Terry. He was not impatient or rude, he spoke with my husband while I finished my call. I told him I was looking for a vehicle that you can get to the trunk w/o getting out, low and behold they had a 2009 hhr. After talking we were asked to come back the next day which was better for me and my husband. We came back the next day and I am thinking there is no way my I'm getting this car unless I pay a large deposit and payments which my husband had already told me we would not do. Upon arrival we went for a test drive (husband drove)and loved it,but he still had his doubts about financing. Mr. David took us on the test drive. When asked the price of the vehicle I looked at my husband face and he was pleased, we were asked what type of payments were we looking to make instead of what we HAD to make. Mr. Terry and Mr. David worked some MAGIC in there and next thing I know everything is what we want. Now since I did not expect to get a vehicle that day we had a lot in my old vehicle. Mr. David and Mr. Terry helped transfer my things to my 2009 HHR and they talked and laughed with us the entire time.When we got home my husband tried to set up onstar and somehow my vehicle was turned off by accident. My husband called Mr. Terry and he told him what to do and that if there was a problem he would be sure to get it right for us.It was just a dead battery.Mr. Terry did not get upset or annoyed he handled it and told my husband who to contact and any questions to come back to dealership. Upon returning to the dealership Mr. David showed me how to use my vehicle phone, program phone numbers, showed me what all the inside buttons do and some I asked several times what it does, he never had a attitude or got frustrated with me, he just went over it again. Mr. Terry and Mr. David are some awesome people. Not only did I get the vehicle I wanted, it was lower than my husband thought and the payments are even lower than my husband could have imagined(he's happy),Mr. Terry also gave me directions to the DMV which I was having a hard time finding. I am enjoying my HHR and it would not have been possible without these guys. Thank you so much from THE BENTON FAMILY. More
Very good. Every one was very polite and helpful. He explained and showed me how to work everything on the car. I was very satisfied. explained and showed me how to work everything on the car. I was very satisfied. More
I gave Ferman Chevrolet 5 across the board because there really wasn't anything that this dealership didn't excel at. they were straight forward and upfront from the beginning and did not play games. they v really wasn't anything that this dealership didn't excel at. they were straight forward and upfront from the beginning and did not play games. they value of the vehicle and price they offered for my trade in were both to notch, and made my car buying experience an enjoyable one. Thank you Ferman Chevrolet! More
I was in need of new car very quickly and went to Ferman Chevy because I heard great things about the customer service and especially about Terry. My friends sister had just been helped and he found her a g Chevy because I heard great things about the customer service and especially about Terry. My friends sister had just been helped and he found her a great car for a reasonable price. She also told me he had about 20 years of experience so I knew I'd be going in to talk to someone who really knew his stuff. I went in with not much experience especially this being my first time buy. No question was silly or stupid and Terry explained everything to me in detail so I understood what I would need to do and how to do it. I did not have much time so in two days Terry searched everything he had and gave me every option including new, certified pre-owned and used. When picking out a car he showed me what he felt he was comfortable selling me and since I am young he treated me as he would his own kids letting me know he wouldn't put me in a car he wouldn't put his own in. We finally found a pre-owned chevy cruze which he highly recommended because of its safety features and size. He was able to work out small details with me and my mom so I could get the best payment option and a low interest rate. He also made sure the finance guy knew my situation and he was able to help me out just as much explaining everything in detail. There was no hassling no gimmicks no tricks or anything. And service was fast and everyone was extremely nice. I would highly recommend any of my friends or family members looking for a car to see Terry because of his experience, knowledge, reliability and kindness. Even after buying he has made sure to follow up with me and when I had to get my antenna replaced he made sure to contact the service guys and do everything he could to get it fixed quickly. More
We were approached by Mr. Jose Inoa, I informed him immediately that we were just driving by and just wanted to see if we could afford to purchase a new Impala. The Impala was just beyond our price r immediately that we were just driving by and just wanted to see if we could afford to purchase a new Impala. The Impala was just beyond our price range so he suggested the Malibu and offered a test drive, we were Sold. We returned on Sept 2 and selected two cars after driving them we choose one. Jose was very through in explaining the car and the warranty. This was the best experience we have had in purchasing a new vehicle in the 30 years that we have been purchasing new cars every 9 to 10years. The only complaint I have with the dealership was the finance, we were shown a form showing a group of service plans and the finance rate for each group, at no time was there mention that this was in addition to the price of the vehicle, We were told to sign a pile of forms without the time to look them over and discovered a few days later that this added over $4000 to the vehicle. I called the dealership and spoke to Mr. Inoa he tried to help but finally the Finance person Mr. Day called me back and after a very short conversation finally offered to delete the extras from the deal. My complaint is that when this added service was offered at no time was the costs explained to me, if they were I would have not accepted them. More