Ferman Chevrolet - Tampa - Service Center

Great Got into an accident and my insurance sent me to you guys. My car was in the shop for about a week. They kept me updated the whole time my car was get Got into an accident and my insurance sent me to you guys. My car was in the shop for about a week. They kept me updated the whole time my car was getting fixed and even provided me with a rental. More

I was seen at my appointed time with excellent customer serv The service from the I pulled in to the time I left was treated with courtsey and and kept informed about the service to my car. The service from the I pulled in to the time I left was treated with courtsey and and kept informed about the service to my car. More

Not satisfied First, I want to advise that Nate Auvil is a fantastic salesman and he even checked on me when I brought my Camaro in for repairs on Friday April 27th First, I want to advise that Nate Auvil is a fantastic salesman and he even checked on me when I brought my Camaro in for repairs on Friday April 27th, 2018. My experience with the Service Center was not good that day, though. The intermittent problem was not corrected and is still an ongoing problem. I sat for a few hours in the Service Center waiting room without being updated by the Service Representative. Then he came in and told me it only needed an adjustment and after I left, the problem manifested itself again and has continued to do so today. If not remedied properly, I will find another dealership to correct it and handle my future service and vehicle purchases. More

Fermab’s Is Great!! My late husband and I bought our car at Fernan’s and I wouldn’t take it anywhere else for it’s servicing when I’m here in Florida! The staff is highl My late husband and I bought our car at Fernan’s and I wouldn’t take it anywhere else for it’s servicing when I’m here in Florida! The staff is highly professional, trustworthy and they listen!! They’re amazing!! More

3 hour oil change Had an appointment, and was there for 3 hours and they estimated an hour to 1.5 hours. I arrived on time, and wasn’t greeted for almost 30 minutes, I Had an appointment, and was there for 3 hours and they estimated an hour to 1.5 hours. I arrived on time, and wasn’t greeted for almost 30 minutes, I said I was waiting and they took 3 hours. If I knew that I’d wait that long, I would’ve been picked up, now I know for next time. More

Excellent service and work Everyone that helped me in the process was friendly, professional and provided excellent service. They did an awesome job keeping me informed of where Everyone that helped me in the process was friendly, professional and provided excellent service. They did an awesome job keeping me informed of where and what was happening with me vehicle. My vehicle looks amazing and also ran great. Excellent work all around. More

Best service around! So from Jimmy to the young lady at the cashier to the receptionist everything's good. If you like Chevys! Go see Nate or one of the other sales folks So from Jimmy to the young lady at the cashier to the receptionist everything's good. If you like Chevys! Go see Nate or one of the other sales folks and I'm sure you won't be steered wrong 😎 More

Two widows with a dead Malibu We took our Malibu in for service because it kept stalling. The tech adviced is they didn’t know what was wrong with it after an hour. He advised us t We took our Malibu in for service because it kept stalling. The tech adviced is they didn’t know what was wrong with it after an hour. He advised us to rent a car or get a new used car. Keith came over and asked what we wanted and what we could afford. He came back with a Nissan SauV. I called my son who is in the Navy. When he got off work he went home and checked Ferman’s website. He said with Keith listening we should try the 2014 Honda CR-V.. we did and liked it so we bought it. We are very happy. More

Great service Tamara and Jenn of the Collision Center were very helpful in getting my water-damaged car repaired. They were responsive to my requests for informatio Tamara and Jenn of the Collision Center were very helpful in getting my water-damaged car repaired. They were responsive to my requests for information, coordinated effectively with my insurance company for approvals, communicated progress in a timely manner, and overall were professional in how they steered the repair work to a satisfactory conclusion. I was impressed; Ferman is lucky to have them as employees. More

BMW X3 Rear Drivers side door replaced Denny Hancock and his staff at the collision center were a real pleasure to deal with. Great communication, "we'll take care of it' attitude on everyt Denny Hancock and his staff at the collision center were a real pleasure to deal with. Great communication, "we'll take care of it' attitude on everything. Best service ever! More