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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.8
665 Reviews

665 Reviews of Ferman Chevrolet - Tampa - Service Center

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March 19, 2018

Service Excellent service. Surprisingly fair and just. I was not charged because they could not replicate the problem of the care, which surprise me because t More

by susanaalvarezs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy
Mar 20, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 19, 2018

Service above & beyond expectations! Service exceeded expectation on recent visit. From Gary Vogt who kept me informed, to cashier Barbara and even the valet. Experience was better than e More

by TroyA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Vogt, Barbara, valet
Mar 20, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 19, 2018

Power Window Motor Power window motor on my 1998 Chevy Silverado needed to be replaced as it was the original one. Brian Rabeau got me in for service right away, and com More

by Polonut03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Rabeau and James Mills are DYNOMITE!!!
Mar 20, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 19, 2018

fast friendly service clean rest rooms and wait room show room was exciting to me to and sit in the new cars also new car books More

by LARRY.DUPREE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kat McCurdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie Taylor
Mar 20, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 19, 2018

Courteous Service My 2017 Chevrolet Volt was towed in because of a flat tire. Service was courteous and relatively prompt since it appeared to be busy. Waiting room wa More

by I.matsil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Mar 20, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 19, 2018

This is the third time that I brought my vehicle back in for I seem to go in every year for the automatic ride system and it takes you 2 or 3 times to get it right I don't know what it is but they say that the s More

by ONTHEROADAGAIN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Howard
Mar 20, 2018 -

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. Based on your rating you did not receive the level of service you excepted. I would appreciate the opportunity to speak with you regarding your experience and further assist you. Please contact me at your earliest convenience as I would like to discuss with you in further detail. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 18, 2018

Great service I took my Traverse in for an oil change and actually had a very enjoyable visit. My service advisor, Jimmy, was seriously business like and funny an More

by Marianna BUSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy
Mar 19, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 16, 2018

Outstanding Great customer service, I pulled in and was immediately acknowledged, everyone was friendly and kind. I didn't have to wait long for my vehicle to be More

by amc15422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Merrick
Mar 16, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 16, 2018

Great service Costumer service was great! My battery died and did not set up any appointment. I spoke with Steve and he was able to help me with that. That best thi More

by REBECASTLOUIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Mar 16, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 4 star rating. Great to hear you had a great experience working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 16, 2018

Howard Nardin very good service adviser Usually do not do a lot of reviews, but I think that Ferman Chevy has an asset with Howard Nardin. He was very polite, took care of all my needs, al More

by PAUL CLARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Nardin
Mar 16, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear you had a great experience working with Howard. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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