Ferman Chevrolet - Tampa - Service Center

Good people that are focused on solving the problem. It took three attempts to figure out the issue with the vehicles infotainment system, but John and his team that are focused on solving the problem. It took three attempts to figure out the issue with the vehicles infotainment system, but John and his team made it as painless as possible. More

Service Excellent service at Ferman by Gary Vogt. Quick in and out. Friendly people including Jimmy Larkin. Excellent experience. I would recommend Ferman Excellent service at Ferman by Gary Vogt. Quick in and out. Friendly people including Jimmy Larkin. Excellent experience. I would recommend Ferman Service to anyone. Thanks More

service engine light Our rep Gary Volt here had checked out found the repair was under warranty . took care of it right away. He always keeps us informed on the issue . Our rep Gary Volt here had checked out found the repair was under warranty . took care of it right away. He always keeps us informed on the issue . More

Collision Center They did a poor alignment on my rear hatch door. Scratched up the fresh tint and gave me the car back filthy! My new Chevy Traverse was given the trea They did a poor alignment on my rear hatch door. Scratched up the fresh tint and gave me the car back filthy! My new Chevy Traverse was given the treatment I might have expected at econopaint on a 1987 with an cheap accident repair! More

FALSE DIAGNOSIS Told me i had screw in tire and brake leak. Got second personal mechanic and no such prroblems existed!!!! They clearly are diagnosing problems that a Told me i had screw in tire and brake leak. Got second personal mechanic and no such prroblems existed!!!! They clearly are diagnosing problems that are not there which is totally wrong. I intend to go up the ladder with this. More

Brian Rabeau. Brian Rabeau is the most efficient employee I have worked with at Ferman. Been doing business there over 30 years. His personality and prompt attentio Brian Rabeau is the most efficient employee I have worked with at Ferman. Been doing business there over 30 years. His personality and prompt attention and knowledge are admirable. More

Service Employees at Ferman are always very helpful and professional. Robin in finance is very knowledble. Jorge is a great salesman and very honest. My overa Employees at Ferman are always very helpful and professional. Robin in finance is very knowledble. Jorge is a great salesman and very honest. My overall experience was very good. More

Mazda CX-7 service visit The service department always meets my needs. Howard Nardin my service advisor is a great guy always gives me great information and provides the best The service department always meets my needs. Howard Nardin my service advisor is a great guy always gives me great information and provides the best Inn customer service. I will always continue to use Ferman Chevrolet service department for all my service needs in the future. More

Service Technician My service Technician was Jimmy . He was very courteous and helpful. He answered all my questions and got me in and out in a short time frame. I am My service Technician was Jimmy . He was very courteous and helpful. He answered all my questions and got me in and out in a short time frame. I am very satisfied with the service to my Traxx!!! More

Slow service Why on this green earth does it take over 3 hours for an oil change and 60k mike check I had an appt at 830 sat in the service line for about 35mins Why on this green earth does it take over 3 hours for an oil change and 60k mike check I had an appt at 830 sat in the service line for about 35mins before I was checked in then at the three hour mark Waiting inside with my 4month old (because some of us have other responsibilities besides trying to service our vehicles) walked outside to see what the hold-up was. This is unacceptable!! Then I paid for the extra things such as tires brakes fluids etc to be checked and there is no documentation of it being done which leads me to believe that it was not completed!! More