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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,347 Reviews

3,347 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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August 16, 2022

I took my truck into the shop was told the tork converter was bad it took about two to three weeks to be able to get the truck in to be fixed. per the website you have loaner cars because my wife starts work More

by ckrause316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Marchido
Aug 17, 2022 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

August 16, 2022

MY 16 month old blazer stranded my wife. I had AAA tow it to Ferman Chevrolet and the got it diagnosed and on the third business day after receiving my car it was ready to pick up and was co More

by rkd289
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 16, 2022

Steve in service was attentive to my issues and extremely helpful. The entire team is definitely customer focused. More

by CSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kirka(sp), Robert Marchido, Tom Meinhold
Aug 17, 2022 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 15, 2022

Service guy was extremely helpful. .didn't have to wait long..will go back even though a long ride More

by Trisha
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Marchido
Aug 16, 2022 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 12, 2022

The communication between the service person and service director restaurant to the customer were extremely poor. More

by oniel.oniel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tony Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Monteverde
Aug 15, 2022 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

August 11, 2022

2 hours 15 minutes for oil change and tire rotation is unacceptable. Will go to another dealership next time. More

by PSTEVENS29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Marchido
Aug 12, 2022 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

August 10, 2022

The people there make the difference! Billy in service and Anthony in the shop are amazing. More

by mjsmallz37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Monteverde, Robert Marchido
Aug 11, 2022 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 10, 2022

Always great service willing to go the extra mile very kind courtesy driver too…good communication More

by bruce42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marchido, Tom Meinhold
Aug 11, 2022 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 10, 2022

Our service manager Steve was very helpful. Service was on time and took minimal time. Thanks Guys More

by mbock0710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coleton Reece
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marchido
Aug 11, 2022 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 09, 2022

Service Crew always Outstanding, service department as well. Great service always please not complaints Donr More

by JJ59Burke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marchido
Aug 10, 2022 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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