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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,251 Reviews

3,251 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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November 30, 2021

Very easy process from the tow truck arrival, to Tom sending a text and updating on the diagnostic and necessary repairs. Thank you. More

by steve_rock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Meinhold
Dec 01, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 30, 2021

Customer service and communication was very Customer service and communication was very professional. There are no complaints and appreciate the attention to detail. More

by cbsweat09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 30, 2021

It was time for my battery replacement on my Silverado and oil change. The dealership is clean and I met friendly staff. Everything was explained upfront and including the costs. The service was quick and More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 29, 2021

Excellent customer service and very friendly. We would recommend to friends and family. Thank you More

by PHILLCOMBS
Customer Service
Recommend Dealer
Yes
Employees Worked With
Robert Marchido
Nov 30, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 28, 2021

Took my truck in for a noise in the drive train. 3 months later worse than ever and they scratched my paint on the side of the truck. The service advisor Tom, told me that he would schedule the body More

by Robj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Coleton Reece
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Ullestad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Steger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Monteverde
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Hatcher, Robert Marchido, Tom Meinhold
Nov 29, 2021 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Dec 02, 2021 -

Robj responded

This is ridiculous. This is why your service department doesn't work. You give crappy service. Where was the manager when I asked for them? Why do I have to contact the manager when they have my cell number? Obviously the dealership doesn't care and has cascaded this throughout their staff. I will never go to Ferman again and wouldn't recommend them to anyone. The only recommendation I have is to get rid of the team responsible and start fresh because that's the only way to fix the incompetence.

November 27, 2021

They were fast and friendly. I will definitely go back for another oil change next time More

by Dopey6960
Recommend Dealer
Yes
Employees Worked With
Robert Marchido
Nov 29, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 27, 2021

I give the same review I sm happy with Ferman this is why I continue to have my car serviced through them. I appreciate the friendliness and concerns of the staff More

by E.DETTLAFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hicks, Robert Marchido
Nov 29, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 26, 2021

I have had my truck serviced and/or repaired several times over the past five years and have always had excellent service at fair prices. More

by LEISURE3017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Meinhold
Nov 29, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 26, 2021

Everything was great. Very professional and timely . I would definitely recommend them to my friends More

by TAP62355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marchido, Tom Meinhold
Nov 29, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 25, 2021

Excellent service and Advice. The recommendation saved Excellent service and Advice. The recommendation saved me a considerable amount of money. I will use this service again. Great job More

by Dmorris239
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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