Ferman Chevrolet Tarpon Springs - Service Center
Tarpon Springs, FL
3,311 Reviews of Ferman Chevrolet Tarpon Springs - Service Center
My 2019 Chevrolet Silverado has serious transmission issues as I described to the service tech Tom. At the end of my visit to the service department Rob told me there was nothing wrong with the transmi issues as I described to the service tech Tom. At the end of my visit to the service department Rob told me there was nothing wrong with the transmission. On the receipt it states the tech scanned, no codes, no updated, operating to design at this time. I have owned many vehicles in my lifetime and NEVER have I had a vehicle shift and refuse to downshift like this truck. The transmission makes clunking noise when coming to a stop, it’s hesitates shifting out of 1st gear then slams into 2nd and 3rd gear, when cruising between 55mph and 75mph the truck sounds like the engine is laboring to continue. I am TOTALLY AND COMPLETELY disappointed in the dealership by their explanation “that’s common for this vehicle”, “nothing is wrong.” There is definitely something wrong with the truck and evidently you won’t fix it till it completely fails, which I sincerely hope doesn’t happen when I’m pulling out in front of traffic. More
Extremely professional team, communicated effectively on when my repairs would be completed as well as the cost. Mr. Reece went above and beyond to assist us and made the process seem less. We will be retur when my repairs would be completed as well as the cost. Mr. Reece went above and beyond to assist us and made the process seem less. We will be returning for our future service needs, thank you! More
I have never had better service in my life. Billy the service Director has a fantastic team starting with Toni my service writer and the technicians who took care of my truck. I recommend Furman Chevrole service Director has a fantastic team starting with Toni my service writer and the technicians who took care of my truck. I recommend Furman Chevrolet of Tarpon Springs to anyone looking for the best service they could get. More
I am very pleased with Ferman Chevrolet service department. I had never been there before and the signs clearly marked the location of the service department. Sandy greeted me and was very polite. department. I had never been there before and the signs clearly marked the location of the service department. Sandy greeted me and was very polite. Steve did a great job of listening to me and checking in my car. When the work was completed, Tom, my advisor, was very helpful and professional. I definitely will return for service on my car in the future. Please pass along my thanks to Tom, Steve and Sandy. More
Wry nice experience…. My Van serviced, oil change, tire Wry nice experience…. My Van serviced, oil change, tire rotation and checked out the wiring on my Radio… Thanks for excellent service Wry nice experience…. My Van serviced, oil change, tire rotation and checked out the wiring on my Radio… Thanks for excellent service More