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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,271 Reviews

3,271 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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November 10, 2021

Had my truck scheduled for warranty covered work. Very rude service department. Kept my truck from Tuesday- Friday with something g that probably took 15 minutes to fix. Warranty work and they wanted to m More

by Palmerrosemary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

November 10, 2021

My appointment for a recall was made and confirmed with both a text and email. I dropped my truck off. I received a call about 30 minutes after I left saying they had used my kit on another car and I had t More

by s-a-olson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Steve Kikta
Nov 11, 2021 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

November 09, 2021

I was created by very friendly and professional staff. My service was completed in a timely manor. More

by ERIK.LARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 09, 2021

Super friendly greeting upon entry for my scheduled oil/tire service. Fast service & would recommend this dealership to others. More

by no2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 06, 2021

Robert Marchido was very rude. Wouldn’t call back after leaving him a message and text More

by Rbates
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Robert Marchido
Nov 08, 2021 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

November 05, 2021

Convenient location for us to get use. Great check in and out. Friendly staff, willing to listen to all questions. More

by richardk3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 03, 2021

The service department is always the best. Thank you to everyone, they go above and beyond More

by april42289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marchido, Tom Meinhold
Nov 04, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 03, 2021

Rob is amazing. But my experience this time didn’t meet the normal standards. My tire pressure was not filled to the correct amount after having my tires replaced. All four tires were different air pressur More

by michaelrlamb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marchido
Nov 04, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review! Please contact us to let us know how we can serve you better next time.

November 02, 2021

This dealers always been good to me since I bought my truck….there’s no hesitation wen I com into tha shop….they go right at fixin my vehicle More

by Irette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marchido
Nov 02, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 02, 2021

I dealt only with the collision center. You had my car for 5 weeks saying it was repairable then totaled it without telling me why. More

by BBOGGS8
Customer Service
Recommend Dealer
No
Employees Worked With
Tony Lang
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review! Please contact us to let us know how we can serve you better next time.

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