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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,335 Reviews

3,335 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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November 11, 2021

Awesome work and quick service. I will return for the next oil change. Thank you! More

by zoii7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who it was
Nov 12, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 11, 2021

Fast friendly service, knowledgeable staff. The service department and director are second to none. I couldn’t be happier. More

by kpimenta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Monteverde, Robert Marchido
Nov 12, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 11, 2021

Great customer service in the service department I make an oil change and tire rotation appt. I’m out within the hour these guys are also very respectful !! More

by pclaypool55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 10, 2021

My appointment for a recall was made and confirmed with both a text and email. I dropped my truck off. I received a call about 30 minutes after I left saying they had used my kit on another car and I had t More

by s-a-olson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Steve Kikta
Nov 11, 2021 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

November 10, 2021

Had my truck scheduled for warranty covered work. Very rude service department. Kept my truck from Tuesday- Friday with something g that probably took 15 minutes to fix. Warranty work and they wanted to m More

by Palmerrosemary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

November 10, 2021

Arrangements were made for my truck and it was dropped off at 7:30am told I’d be back around 1pm I showed up at 1:30pm and my truck was never even touched it was still sitting waiting to be fixed More

by Tmfinch13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marchido, Tom Meinhold
Nov 11, 2021 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Nov 11, 2021 -

Tmfinch13 responded

Please remove me from your mailing texting and calling list as I’d rather never step foot in your dealership again!

November 09, 2021

Super friendly greeting upon entry for my scheduled oil/tire service. Fast service & would recommend this dealership to others. More

by no2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 09, 2021

I was created by very friendly and professional staff. My service was completed in a timely manor. More

by ERIK.LARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 06, 2021

Robert Marchido was very rude. Wouldn’t call back after leaving him a message and text More

by Rbates
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Robert Marchido
Nov 08, 2021 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

November 05, 2021

Convenient location for us to get use. Great check in and out. Friendly staff, willing to listen to all questions. More

by richardk3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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