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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,217 Reviews

3,217 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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August 03, 2021

Awesome work, thanks Chance, Tom & Tracy. We will be back. More

by ErickaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Hatcher, Tracy Buczkowski , Tom Meinhold
Aug 03, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 02, 2021

Always great customer service..Tony in Service is my advisor and has always given me the best customer service ever...Tony has always had my best interest More

by Lisamustang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

July 30, 2021

Matt B was good to work with. His folks did a good job. They made adjustments for a part that needed a bit of rework which made completion of the job possible. More

by D_WANDEL
Recommend Dealer
Yes
Employees Worked With
Matt Branstetter
Aug 03, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

July 30, 2021

I was very satisfied with how well the Collision Dept. handled my claim using Met Life Insurance Co. Matt Branstetter was good to work with. More

by D_WANDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Branstetter
Aug 03, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

July 29, 2021

Took my truck in for repairs through insurance. Had to take it back 3 times and still not fixed. No communication and no truck for over a month. Got transferred from collision to service and back again. N More

by caitlin.womble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Zilly, Robert Marchido
Aug 03, 2021 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Truppi at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

July 29, 2021

Routine service for oil change and tire rotation. Despite the virtual monsoon happening at the time, I was in and out in about 45 minutes. Very happy with the Ferman team...as always! More

by JIM7109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

July 29, 2021

Ferman is a great place to buy your car. Service is wonderful. I will tell everyone they need to do their business here. Thank you More

by ASLY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marchido
Aug 03, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

July 28, 2021

they are always very nice and on top of things!! Jim is always willing to make sure things are on track and checks to see if we are happy. More

by lyonspaint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

July 26, 2021

It take pride of it work and make sure things are done right. And make sure everything is done with the right part.and the customers is happens. More

by Sanders16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marchido, Tom Meinhold
Jul 27, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

July 26, 2021

Air bag recall on my 2012 Avalanche. Scheduled an appt once I'd been notified by GM that parts were available. Tom, the service adviser made the check in experience quick, fun and informative. On a pers More

by pm9dcr2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Meinhold
Jul 27, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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