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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,217 Reviews

3,217 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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May 12, 2021

Dealer did not have a loaner and was told it would take several days for the vehicle to get fixed. Did not offer a solution More

by Jptriguis
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tony Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marchido
May 13, 2021 -

Ferman Chevrolet Tarpon Springs responded

Sorry to hear you had a less than amazing experience with us, We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

May 12, 2021

This my second time doing the same incident rating Ferman Chevrolet. I had a not so pleasant experience with my first oil change. They returned my brand new 2021 Silverado with the techs oily hand print at t More

by Cigarman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Nikka
May 13, 2021 -

Ferman Chevrolet Tarpon Springs responded

Sorry to hear you had a less than amazing experience with us, We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

May 13, 2021 -

Cigarman responded

I don't you practice what you guys preach, so don't you guys are the best cause your not. Keep practicing maybe one day you may get what 100% satisfaction truly is.

May 11, 2021

Let me just start by saying Ferman Chevy of Tarpon Springs is "The" best place in the area to have your car serviced. They are always spot on and fair. I bring all my family's autos here for whatever More

by brotherbill13
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marchido, Tom Meinhold
May 12, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

May 11, 2021

Brought my car in for service and it was taken care of same day and my car was even washed when I came back to pick it up. Yay! More

by lad49frevr@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Meinhold
May 12, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

May 10, 2021

I called to make an appointment for service for my truck. They were able to get me in the next morning with the service advisor that I requested. Switching over from a different dealership, I was a little bi More

by JKeough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Meinhold
May 11, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

May 08, 2021

Warranty work went smoothly. They had to order parts and they followed up when they came in to set appointment. They even shuttled me home. Great service. More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Meinhold
May 09, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

May 07, 2021

Your personnel and the work they do are both exceptional and priced fairly! Thank You for being our go to dealer! Thats all for now! More

by R.C. Gause
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Monteverde is an excellent employee as is Tom Neinhold!, Tom Meinhold
May 09, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

May 07, 2021

First oil change which is complimentary, so I guess since the vehicle only had 2500 mi, I didn’t ever get a courtesy car wash. My front of my hood had greasy finger prints . Really how inconsiderate. Huge le More

by Cigarman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Kikta
May 07, 2021 -

Ferman Chevrolet Tarpon Springs responded

Sorry to hear you had a less than amazing experience with us, We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

May 10, 2021 -

Cigarman responded

How about making up for the unprofessional experience , next oil change on you and car detail.

May 06, 2021

My experience was fine and trouble free. The service department representative was friendly and informative. The dealership is clean comfortable. This is my fifth or sixth time visiting the service dep More

by tknsammie2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marchido, Tom Meinhold
May 07, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

May 06, 2021

Service was great as usual never have a problem there it’s always done in a timely manner Tom is one of the best people you have a dealership thank you for a great experience More

by blcj4757
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Meinhold
May 07, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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