Ferman Chevrolet Tarpon Springs - Service Center

Way too long for what service required We are happy with Ferman Chevrolet Service for the most part. However, to spend 2.5 hours for oil change and tire rotation and have a couple of items We are happy with Ferman Chevrolet Service for the most part. However, to spend 2.5 hours for oil change and tire rotation and have a couple of items checked out was too long. Environment is pleasant. We know we could have been driven home and appreciate that knowledge. However, we never thought we would be there that long. We had an 11:30 appointment and left after 2 pm. It was our understanding that the person to check out items went to lunch. We can appreciate that but did not know that it would be that much longer. More

Amazing Customer Service!! My 16 y/o daughter had a concern about her car while driving to school. I was no where near her to help in person. I was able to contact Tony Lang, My 16 y/o daughter had a concern about her car while driving to school. I was no where near her to help in person. I was able to contact Tony Lang, my Service Advisor, for the last several years. He was able to put me at ease about the service item and scheduled my daughter to come in to have the vehicle looked at the same day. Nothing ended up being wrong with my daughter’s vehicle, but Tony took time explaining things about the car and how to be safe to my daughter. He discovered a nail in one of her tires and was able to get it replaced the next day. He even had her car washed and cleaned. He played a big role in helping my daughter learn how to deal with working with a service advisor and what to think about to stay safe in her vehicle. I am so appreciative of Tony and the service team at Ferman Tarpon Springs. I wouldn’t take my vehicles anywhere else! More

Oil change and tire rotation Service was timely and associates were very nice. This service center and waiting room in clean, Doughnuts and coffee is a nice unexpected treat. Service was timely and associates were very nice. This service center and waiting room in clean, Doughnuts and coffee is a nice unexpected treat. Great experience. More

Oil change Every time I take my car for service something else breaks down you rotate tires air sensor goes, struts the car is bouncy you won’t be seeing me Every time I take my car for service something else breaks down you rotate tires air sensor goes, struts the car is bouncy you won’t be seeing me anymore More

Friendly service They're always very helpful and friendly and ready to answer any questions. Tom always takes care of me when I bring my car in for service. He's a gre They're always very helpful and friendly and ready to answer any questions. Tom always takes care of me when I bring my car in for service. He's a great asset to the service department. More

Professional, reasonable, quick from the moment you step into ferman Chevrolet in tarpon springs the atmosphere is very relaxed the professionalism shown by the staff is outstanding from the moment you step into ferman Chevrolet in tarpon springs the atmosphere is very relaxed the professionalism shown by the staff is outstanding and the fact that they have coffee and More

Best Customer Service!!!! I love the Ferman Chevrolet Service team!!! They keep my car in excellent condition. To make it even better, they surprised me by washing and clean I love the Ferman Chevrolet Service team!!! They keep my car in excellent condition. To make it even better, they surprised me by washing and cleaning my vehicle! Tony and his team are the best!!! More

Valentines Evening Ruined Went in to have my sunroof fixed because it was stuck open. Took about 45 min to complete. Checked out 78.00 total. Got in the car.. Bammmmm, spr Went in to have my sunroof fixed because it was stuck open. Took about 45 min to complete. Checked out 78.00 total. Got in the car.. Bammmmm, sprayed black greasy lubricant all over my tan leather interior. Sent to detail, 40 min later, done. Got back in car BAMMMM still there. Its late husband and I had to cancel valentines reservations, cancel some other arrangements we had to meet friends. Sent it back to detail, 20 min later finished. Its cleaned off but here are several spots that are still there and a black smudge mark on my cloth tan headliner. Very noticeable. Black. Im very disappointed and I fo not understand why my tan leather interior now has a black tint to it. I think they should professionally clean the entire interior for Free and train the workers to cover up plastic... More

Awesome Service! Every part of Ferman Chevrolet of Tarpon Springs, from the Sales to the Service staff has always been top-notch. Friendly, knowledgeable, accommodatin Every part of Ferman Chevrolet of Tarpon Springs, from the Sales to the Service staff has always been top-notch. Friendly, knowledgeable, accommodating. I would hesitate to take my car anywhere else! More

A pleasant experience Great service! Tom Meinhold is a great service manager who is very attentive to my needs. He is a good advocate for his customers always making sure Great service! Tom Meinhold is a great service manager who is very attentive to my needs. He is a good advocate for his customers always making sure the technicians address my car's needs. More