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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,201 Reviews

3,201 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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February 25, 2019

Poor management I called to make an appointment to get my tire looked at. When I arrived I was told they could not get me done in the timeframe they told me they c More

by ejl
Recommend Dealer
No
Employees Worked With
Other Employees : Tom Meinhold
Mar 04, 2019 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Truppi at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

February 25, 2019

Great service, quick too. I went for a routine oil change, which went well. After there service I had to take my car back to have my tires balanced. The service department did More

by par680
Recommend Dealer
Yes
Employees Worked With
Forget their name, but he was very helpful.
Mar 04, 2019 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

February 25, 2019

Horrible service It took 6 hours for an oil change, while they told me they would clean my car and fix other issues. Needless to say nothing was fixed and my car wasn’ More

by panagiotis417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Marchido
Mar 04, 2019 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Truppi at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

February 22, 2019

Amazing Customer Service!! My 16 y/o daughter had a concern about her car while driving to school. I was no where near her to help in person. I was able to contact Tony Lang, More

by SaraDyan614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

February 22, 2019

Oil change and tire rotation Service was timely and associates were very nice. This service center and waiting room in clean, Doughnuts and coffee is a nice unexpected treat. More

by TAUR421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Meinhold
Mar 04, 2019 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

February 22, 2019

Way too long for what service required We are happy with Ferman Chevrolet Service for the most part. However, to spend 2.5 hours for oil change and tire rotation and have a couple of items More

by Bunnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marchido
Mar 04, 2019 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

February 20, 2019

Oil change Every time I take my car for service something else breaks down you rotate tires air sensor goes, struts the car is bouncy you won’t be seeing me More

by BROCHA929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Meinhold
Mar 04, 2019 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Truppi at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

February 16, 2019

Friendly service They're always very helpful and friendly and ready to answer any questions. Tom always takes care of me when I bring my car in for service. He's a gre More

by Pfreemam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Meinhold
Feb 20, 2019 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

February 15, 2019

Best Customer Service!!!! I love the Ferman Chevrolet Service team!!! They keep my car in excellent condition. To make it even better, they surprised me by washing and clean More

by SaraDyan614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

February 15, 2019

Valentines Evening Ruined Went in to have my sunroof fixed because it was stuck open. Took about 45 min to complete. Checked out 78.00 total. Got in the car.. Bammmmm, spr More

by MISOLATTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Striba
Feb 20, 2019 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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