Ferman Chevrolet Tarpon Springs - Service Center

Experience Pleasant and knowledgeable staff...they knew what to investigate and retrieved answers for a solution...they understood my concerns and took the appro Pleasant and knowledgeable staff...they knew what to investigate and retrieved answers for a solution...they understood my concerns and took the approach positively and had an answer within an hour More

Routine maintenance Shannon was an awesome advisor, Billy, the Service Director is top shelf and the technician who serviced and cleaned my truck was fantastic. I would r Shannon was an awesome advisor, Billy, the Service Director is top shelf and the technician who serviced and cleaned my truck was fantastic. I would recommend this dealership to anyone! More

Very Good. Took two vehicles in the same day. Robert is really great. He thinks about everything you might need. We could not get back until after hours so he went ahead and left the keys with t Robert is really great. He thinks about everything you might need. We could not get back until after hours so he went ahead and left the keys with the sales department. More

Check engine light and oil change I had a check engine light and Was told I need a new catalytic converter ($1500) and an exhaust component ($300). I got a second opinion from an inde I had a check engine light and Was told I need a new catalytic converter ($1500) and an exhaust component ($300). I got a second opinion from an independent mechanic and he said if I fix the exhaust compent, that is what causes the CC light. He fixed it for $125 and solved the issue. I lost a Lot of trust in Ferman and probably won’t do business with them any more or buy my next car there. I bought my 2012 Equinox from them and expected better. More

Bad speaker I travel 2hrs each way for service. Loaner car makes it possible for my wife and I to do some shopping Tom is a great service manager very accomida I travel 2hrs each way for service. Loaner car makes it possible for my wife and I to do some shopping Tom is a great service manager very accomidating More

07 Hummer warranty Very polite very helpful I would recommend anybody to come to this service department, looking forward to doing business in the near future thank you Very polite very helpful I would recommend anybody to come to this service department, looking forward to doing business in the near future thank you More

Was in for a oil change I would recommend the service Dept to anyone ! Rob took great care of me ! Fast friendly excellent service.I will be back for my next oil change and r I would recommend the service Dept to anyone ! Rob took great care of me ! Fast friendly excellent service.I will be back for my next oil change and refer my family and friends! More

pleasant Your advisor Tom Meinhold is great. I take all three of my vehicles there for service. My wife says everyone is respectful. Will continue to do busin Your advisor Tom Meinhold is great. I take all three of my vehicles there for service. My wife says everyone is respectful. Will continue to do business. More

Courteous and efficient service! I called twice during my stay in Florida (I’m from Pennsylvania) to have service performed on my car. Both times I was scheduled promptly and the work I called twice during my stay in Florida (I’m from Pennsylvania) to have service performed on my car. Both times I was scheduled promptly and the work didn’t take very long. What impressed me most of all was the friendly manner of all the service people with whom I came in contact. It was wonderful to be treated so well and have my concerns handled efficiently, especially being so far from home. If I were ever in the area again, I wouldn’t hesitate to use their service (and consider a new car there as well). More

Poor customer serve by our advisor. No communicative effort on the part of our advisor. I had to ask basic questions as to what they found wrong with my vehicle. They didn’t seem to ca No communicative effort on the part of our advisor. I had to ask basic questions as to what they found wrong with my vehicle. They didn’t seem to care if I gave them my business, so I will go to another dealership next time. No matter how far I need to travel. More