Ferman Chevrolet Tarpon Springs - Service Center

All went well. The wash and vacuum was very nicely done. They cleaned the Denali above what I expressed. The wash and vacuum was very nicely done. They cleaned the Denali above what I expressed. More

Needed to get drive belts installed with no appointment. Had to be done between other scheduled appointments. The job got completed, and I am back on the road again. Had to be done between other scheduled appointments. The job got completed, and I am back on the road again. More

I bought a used car. But the windshield wipers were broken & the cap on the antifreeze needs to be replaced told me everything was replaced. I'm not happy sorry I gave hi But the windshield wipers were broken & the cap on the antifreeze needs to be replaced told me everything was replaced. I'm not happy sorry I gave him the business More

Always polite and courteous. Just wish for later afternoon apts When working, need later time Just wish for later afternoon apts When working, need later time More

Tony was a very unprofessional service advisor. I had my truck in the shop waiting on parts for a month. Tony never called to give me any updates, I would have to constantly call him. Tony gave me I had my truck in the shop waiting on parts for a month. Tony never called to give me any updates, I would have to constantly call him. Tony gave me price and when I came to pick up my truck it was $800 more with no explanation or call . Before this I called Tony 3 times trying to make a payment and pick up my vehicle on a Sunday when service was closed, he never returned my phone calls. Its been a week and still no call from Tony to explain the markup of $800 and to see if the truck was operating ok. This will be the last time I deal with him or this dealership unless there is an issue with the work they did. More

We are upset with the dealership because we found out our new truck was hit the 2024 but I had the 2015 service it was good they explain everything to me new truck was hit the 2024 but I had the 2015 service it was good they explain everything to me More

The staff was very friendly and caring. I'll definitely return Getting the appointment fit my schedule just right I'll definitely return Getting the appointment fit my schedule just right More

Dropped off my car with around 2,500 miles for a bad battery, they kept my car for over 2 days and then tell me they also have to replace the radio. Didn't offer to set the new radio, didn't bother to c battery, they kept my car for over 2 days and then tell me they also have to replace the radio. Didn't offer to set the new radio, didn't bother to clean the car and returned it filthy. I haven't figured out where and to whom I would give a very poor review. After spending $100,000 I'm very disappointed! More

Dropped the car at 9:15 and wasn't looked at till 4pm I had an appointment at 9:15 am and the car wasn't looked at till 4 pm had an appointment at 9:15 am and the car wasn't looked at till 4 pm More

Customer service team needs to work on better communication with there customers. The customer should not have to call to find out if the vehicle being serviced is completed. communication with there customers. The customer should not have to call to find out if the vehicle being serviced is completed. More