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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,222 Reviews

3,222 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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February 10, 2024

All went well. The wash and vacuum was very nicely done. They cleaned the Denali above what I expressed. More

by GILBERTSONSTEVE
Recommend Dealer
Yes
Employees Worked With
Manager
Feb 12, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

February 09, 2024

Needed to get drive belts installed with no appointment. Had to be done between other scheduled appointments. The job got completed, and I am back on the road again. More

by wfhelsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Huguley
Feb 09, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

February 09, 2024

I bought a used car. But the windshield wipers were broken & the cap on the antifreeze needs to be replaced told me everything was replaced. I'm not happy sorry I gave hi More

by pondwood
Recommend Dealer
No
Employees Worked With
Mark
Feb 12, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

February 08, 2024

Always polite and courteous. Just wish for later afternoon apts When working, need later time More

by mikemia0912
Recommend Dealer
Yes
Employees Worked With
Steve K
Feb 08, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

February 08, 2024

Tony was a very unprofessional service advisor. I had my truck in the shop waiting on parts for a month. Tony never called to give me any updates, I would have to constantly call him. Tony gave me More

by commercialrepairllc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

February 08, 2024

We are upset with the dealership because we found out our new truck was hit the 2024 but I had the 2015 service it was good they explain everything to me More

by BBARR143
Recommend Dealer
Yes
Employees Worked With
Neil & Billy
Feb 09, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

February 08, 2024

The staff was very friendly and caring. I'll definitely return Getting the appointment fit my schedule just right More

by larry.betty26
Recommend Dealer
Yes
Feb 09, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

February 08, 2024

Dropped off my car with around 2,500 miles for a bad battery, they kept my car for over 2 days and then tell me they also have to replace the radio. Didn't offer to set the new radio, didn't bother to c More

by Dousko61
Recommend Dealer
No
Feb 09, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

February 07, 2024

Dropped the car at 9:15 and wasn't looked at till 4pm I had an appointment at 9:15 am and the car wasn't looked at till 4 pm More

by petermiller8065
Recommend Dealer
No
Feb 08, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

February 07, 2024

Customer service team needs to work on better communication with there customers. The customer should not have to call to find out if the vehicle being serviced is completed. More

by jayk1512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neil Mendes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

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