Ferman Chevrolet Tarpon Springs - Service Center
Tarpon Springs, FL
3,178 Reviews of Ferman Chevrolet Tarpon Springs - Service Center
Waited 2 weeks for appointment, truck sat for an hour before being looked at. Only needed headlight which they knew and had all the information about the truck before hand. Had to come back next day, tru before being looked at. Only needed headlight which they knew and had all the information about the truck before hand. Had to come back next day, truck sat done about 30 minutes before telling us it was done. My time and convenience is just as important as yours. More
When I came in to drop off my car. There were 8 Ferman employees having a good old time. As I stood there for 15 minutes until Matt came in. It was poop show when I came to pick it up? There were 8 Ferman employees having a good old time. As I stood there for 15 minutes until Matt came in. It was poop show when I came to pick it up? I stood there for 25 minutes. Again until Matt came in and helped me. Thank you Matt!! Sorry but that's my experience! More
I bought my truck from this dealership back in 2016 and have always taken it for service there. I have never had a problem up until now. At this visit I was constantly lied to, terrible communication, and have always taken it for service there. I have never had a problem up until now. At this visit I was constantly lied to, terrible communication, and they still haven't done everything I requested. My truck was in their possession for a total of 36 hours for an oil change and 3 tire change with alignment. I asked for a estimate on some damage to the truck and when I arrived to pick it up I was told that they forgot. He took pictures and said he would get it right over to the collision center to get me an estimate and I would be receiving an email the next day. Than never happened. It really sucks that this happened because I never had a problem previously. More
Ferman analyzed the problem on my car quickly and made the necessary repairs. The service personnel were courteous and efficient. Since we were traveling from out of state it was imperative that the wor the necessary repairs. The service personnel were courteous and efficient. Since we were traveling from out of state it was imperative that the work be done while we were visiting family in the area so we could confidently drive the 1000 miles back to home. The best news is that we made the return trip without any problem. More
I called them on January 15, 2023 to ask if my 2021 Chevy Colorado was still under warranty because I was having a problem with the pump that squirts water onto the windshield. It stopped working I still had Colorado was still under warranty because I was having a problem with the pump that squirts water onto the windshield. It stopped working I still had 500 miles to go before I hit 30,000 miles but wasn’t sure about a year I was told at that time it had expired on Sunday the day before the 14th so I wasn’t covered. I was advised to try to blow air through it, which I tried, By disconnecting the hose by the dash but it didn’t work More