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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,227 Reviews

3,227 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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January 23, 2024

When I came in to drop off my car. There were 8 Ferman employees having a good old time. As I stood there for 15 minutes until Matt came in. It was poop show when I came to pick it up? More

by rjohnson516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Matt Ketchum
Jan 24, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review! Please contact us to let us know how we can better serve in the future.

January 23, 2024

Great overall experience, just wish it didn't take 2 hours Not much to keep children occupied during the wait More

by Sharkz
Recommend Dealer
Yes
Employees Worked With
Neil?
Jan 24, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 23, 2024

Waited 2 weeks for appointment, truck sat for an hour before being looked at. Only needed headlight which they knew and had all the information about the truck before hand. Had to come back next day, tru More

by greg.kesel
Recommend Dealer
No
Jan 24, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 23, 2024

Always a fun environment, popcorn smell drives me nuts in a good way! Honest and reputable pricing. More

by harveywyche
Recommend Dealer
Yes
Employees Worked With
Matt in Service - Chevy
Jan 24, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 20, 2024

I had to call to see if my Truck was ready it was ready the day before nobody bothered to call More

by aldesonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Lang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jan 22, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review! Please contact us to let us know how we can better serve you in the future.

January 20, 2024

I bought my truck from this dealership back in 2016 and have always taken it for service there. I have never had a problem up until now. At this visit I was constantly lied to, terrible communication, and More

by SCANDELOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Ketchum
Jan 22, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 17, 2024

Our salesman Grant did an amazing job with us. The Volvo group also help coordinate all our concerns and process More

by apappas67
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 17, 2024

I would like to commend you on the outstanding workmanship performed on my vehicle. It looks great and I am very happy. Bill in the collision kept me up to date as to its progress. You have a very More

by trmusson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Jan 18, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 17, 2024

It was a great service thank you so much for everything chevrolet Dealership of Trapon Springs FL. More

by correa.orlando15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 17, 2024

Come in at appt time,excellent serviceand cleanliness, heads up mechanic found a unnoticed problem thanks for that ! More

by bweatherholt22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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