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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,165 Reviews

3,165 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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September 22, 2023

It was super easy to set an appointment when I got to the dealership the staff was super friendly and very respectful of my time. More

by huntermonteverde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Eaton
Sep 25, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 22, 2023

For a 100k car I received better service from Kia and Genesis. Disappointed they don't have special service for Corvette owners More

by redsank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neil Mendes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

September 21, 2023

I do my own maintenance but it's lease so I take it to them. More

by jclopez7jl@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bogi , Amy Eaton
Sep 22, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 19, 2023

Job well done. ..very professional. Wonderful service and shuttle service. Coming back for touch screen replacement. More

by monsignor6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

Sep 20, 2023 -

monsignor6 responded

Thanks for a job well done.

September 18, 2023

My car is just over a year old and I'm having sensor issues. The 1st time I took it in WITH an appointment they had my car for 6 hours and never touched it. The 2nd time WITH an appt. I got it back with More

by nene33622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Kikta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

September 16, 2023

Everyone was very courteous and polite, Steve was efficient and prompt getting me in and out of service, and explaining everything about it! Thanks for a great experience! More

by 1rmishler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Eaton
Sep 18, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 16, 2023

Going to try a different cheverolet to have my new vehicle serviced. Had an appointment, but car was just sitting there for over 30 min. Telephone calls and in person interactions are unpleasant. Lack More

by ANDRALIZARGENTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Kikta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristina, Chance Hatcher, Brett Wheaton
Sep 16, 2023 -

Ferman Chevrolet Tarpon Springs responded

Good afternoon Ms. Argento, Ferman Chevrolet of Tarpon Springs takes great pride in guest satisfaction. While my follow up phone call was not well received, I will be happy to make personal accommodations in an effort to create a better experience moving forward. After a bit pondering to my connection with this service review, I recall our brief and unique showroom interaction. Please contact me anytime so that we can further discuss and possibly rectify your negative experience. Respectfully, Chance

September 16, 2023

Excellence in customer service! The due diligence on me behalf was extraordinary. I am grateful More

by Yvy Peck-Klimis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 15, 2023

To get started I had allstate and it took for every to get claim number they could not find it More

by tlockard5454
Recommend Dealer
No
Employees Worked With
I don't care
Sep 18, 2023 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

September 15, 2023

Great communication skills with Amy. Kept me apprised of all details. Saved me money & time by selecting the right maintenance packages. Will use FERMAN again. Regret not using FERMAN pa More

by CHAZZFOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Eaton
Sep 18, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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