Ferman Chrysler Jeep Dodge RAM Wesley Chapel

Bill was amazing and very helpful I have been having a lot of issues with my Dodge Ram and even though Bill Clement (in the service department) and the team there were not able to dup I have been having a lot of issues with my Dodge Ram and even though Bill Clement (in the service department) and the team there were not able to duplicate the issue to fix it they were very helpful! Bill has been able to help with any questions I had and has continued to help even though the truck is no longer there. Thank you Bill for all of your help! Hope our truck gets fixed soon. More

Personalized service I travel 16 miles to have my vehicle serviced at Ferman. Brian kept me abreast of the service progress and invited me to text him any questions I ma I travel 16 miles to have my vehicle serviced at Ferman. Brian kept me abreast of the service progress and invited me to text him any questions I may have as the work progressed. I appreciate the coffee bar, the clean restrooms, and the well kept waiting area. More

A truly above and beyond service experience. My service writer Kevin was excellent as always. His dedication to making sure my service experience is as easy as possible, his handling of any quest My service writer Kevin was excellent as always. His dedication to making sure my service experience is as easy as possible, his handling of any questions I have and his attention to detail and quick response make sure I will always bring my Jeep back to Ferman. We live an hour away and I will still make the drive to get this level of service. More

New challenger Staff was informative and kind as I looked at a black 2019 Dodge Challenger. George was a great salesman! The dealership made it easy to be a returnin Staff was informative and kind as I looked at a black 2019 Dodge Challenger. George was a great salesman! The dealership made it easy to be a returning customer. More

Great service Purchased a new ram 1500 in 2016 from Ferman. The whole buying experience was great. We love the customer service here. Even 2 years later, we get the Purchased a new ram 1500 in 2016 from Ferman. The whole buying experience was great. We love the customer service here. Even 2 years later, we get the same great service and attitude as we did from day 1. Facilities at ferman are top notch and thats the way they treat you. A+ More

Brenda is an exceptionally outstanding Service Rep Outstanding Service call. I appreciate professionals in maintenance and service. My service was executed on time and done to standard. Brenda shoul Outstanding Service call. I appreciate professionals in maintenance and service. My service was executed on time and done to standard. Brenda should be promoted. A true professional. She takes care of business. VR Jim Gregory More

It was all purched by phone, flawlessly!!! Very efficient from the first call to the taking position of the vehicle. My sales associated did it all without complaint, even arranged a currier t Very efficient from the first call to the taking position of the vehicle. My sales associated did it all without complaint, even arranged a currier to come to my home, 2.5 hours away to sign paper . . . That is customer service. Very impressive! More

Amazing!! Amazing customer service! Spent the time to help us find the perfect jeep for us! Fell in love with a brand new 2018 Jeep Wrangler Unlimited Sahara! Amazing customer service! Spent the time to help us find the perfect jeep for us! Fell in love with a brand new 2018 Jeep Wrangler Unlimited Sahara! My dream vehicle!! Thank you Shamir and Bobby for making my dream a reality!!! #dreamsdocometrue More

I recalled part was replaced in my 2015 jeep A recalled part was replaced in my 2015 jeep along with the routine oil change. Both seem to be done accurately. Most importantly I was greeted and t A recalled part was replaced in my 2015 jeep along with the routine oil change. Both seem to be done accurately. Most importantly I was greeted and treated very well from the time I walked in until the time I left. The gentleman handling my service appointment could not have been more courteous and professional. I would highly recommend him and believe that he is an asset to Ferman More

Oil filter fix Brenda really helped get my car in and out of service. It was quick and seemless with no hassle. Will go back to her again. Brenda really helped get my car in and out of service. It was quick and seemless with no hassle. Will go back to her again. More