Ferman Chrysler Jeep Dodge RAM Wesley Chapel

5 Star Dealership and Service Department Since my purchase of a new Dodge SRT Challenger in September of 2015 I have impressed at every point of my contact with this business. The purchase p Since my purchase of a new Dodge SRT Challenger in September of 2015 I have impressed at every point of my contact with this business. The purchase process was a breeze, the first time in my over 70 years of age. The Service department, starting with the service writers/advisors, and particularly the techs have proven over the last three (3) years to be one of the finest I have ever had the pleasure to deal with. More

Gheorge was very nice, accommodating. I would recommend him to a friend. I wasn’t a big fan of the finance guy that helped me, but overall ok. was very nice, accommodating. I would recommend him to a friend. I wasn’t a big fan of the finance guy that helped me, but overall ok. More

took good care of my ram truck tom at ferman kept me informed every step of the way with the multiple challenges with my truck. the loaner was truly appreciated. tom is my pit crew tom at ferman kept me informed every step of the way with the multiple challenges with my truck. the loaner was truly appreciated. tom is my pit crew chief and he keeps me running on the roads of tampa and his crew do a fine job. they fixed an out of alignment wheel that has been a challenge for years with other mechanics. thank you. see you again. michael giordano More

The Service team did an great job. The Tech checked out my car and found out I needed a new battery. They put in a new battery and also did a LOF change. The Tech checked out my car and found out I needed a new battery. They put in a new battery and also did a LOF change. More

The Ferman Team made me feel like family Buying a new vehicle can sometimes be full of lots of questions and concerns. The team at Ferman Chrysler Jeep Dodge RAM Tampa 24314 State Road 54, Lu Buying a new vehicle can sometimes be full of lots of questions and concerns. The team at Ferman Chrysler Jeep Dodge RAM Tampa 24314 State Road 54, Lutz, FL 33559 went over and above to answer all of my questions. Kathy Meyers got to know me as a person, my needs and what would be best for my life style. Refreshing approach as to put the customer first before the sale. Kathy made me feel more like a friend then a customer and it was so nice to see such dedication in a Products Specialist and warm personality. After many discussions, Kathy helped me make the best choice and move forward with the perfect vehicle. The Finance Department Gonca Aksoy was also exceptional, taking extra care to make sure everything was handled promptly. This personal service at Ferman Chrysler Jeep Dodge RAM Tampa 24314 State Road 54, Lutz, FL 33559 made me as a very busy business woman feel special and very satisfied. I highly recommend Ferman to all of my friends for an exceptional car buying experience. More

Outstanding Customer Service The purchasing experience with Ferman was outstanding. The sales representative went over every piece of technology, features, and operational mechani The purchasing experience with Ferman was outstanding. The sales representative went over every piece of technology, features, and operational mechanics of the vechile. That alone was worth the time we spent at the dealership. Even the coffe was great! Thank you Ferman for the amazing buying experience. More

Very friendly dealership I didn’t purchase my truck here but I’m treated as if I did every time I bring it in for service. Wouldn’t hesitate to make my next vehicle purchase t I didn’t purchase my truck here but I’m treated as if I did every time I bring it in for service. Wouldn’t hesitate to make my next vehicle purchase through Ferman in Lutz! Whatever you do stay away from Chrysler Dodge Ram in Lakeland!! More

Just exceptional Service done right every time, every day, by a knowledgeable service advisor, not only got our vehicle done on a timely manner but at the right price. Service done right every time, every day, by a knowledgeable service advisor, not only got our vehicle done on a timely manner but at the right price. More

New Vehicle Was able to find a truck that had the options we were interested in. Salesman Gheorghe took the time to go through all the options in this vehicle. Was able to find a truck that had the options we were interested in. Salesman Gheorghe took the time to go through all the options in this vehicle. More

Disrespectful sales manager Joey Soto We are looking to buy a Dodge Ram 2500. We have been to quite a few dealerships looking. We thought we had found the one and our salesmen, Kevin Mann We are looking to buy a Dodge Ram 2500. We have been to quite a few dealerships looking. We thought we had found the one and our salesmen, Kevin Manning and Keith Hyde, had been quite delightful. They went to their sales manager, Joey Soto, to work us up a price. Joey began texting me at this point asking how Keith and Kevin had been doing and I had nothing but praises. He worked us up a price and it was exactly the same they had listed on the website. During this time, we went to our banker to acquire the loan. Our banker told us that the price was several thousand high but that he would grant us the loan because of our down payment. I explained this to Joey who replied, “I am not a banker and your banker isn’t in the car business....” I felt this was very unprofessional. He is a representation of this dealership and to be sarcastic and rude when working to purchase a $42,000 vehicle makes me wonder how other issues would be handled here. Buyer beware. More