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Ferman Chrysler Jeep Dodge RAM Wesley Chapel
Lutz, FL
1,926 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,926 reviews
September 03, 2018
Be Honest Very disappointed I was told by the Manager that was going to take 300.00 dollars off the price and he didn't I shall have check at the time of purcha Very disappointed I was told by the Manager that was going to take 300.00 dollars off the price and he didn't I shall have check at the time of purchase but I trusted him to do the right thing .The next day I checked and up set More
by MYGIRLCHEERS11
Verified CustomerEmployees Worked With
Derrick Ciena
September 03, 2018
Ferman is Service I depend on Ferman to take care of all my cars that I buy or lease from them and they never let me down. Great service. I depend on Ferman to take care of all my cars that I buy or lease from them and they never let me down. Great service. More
by jimklema
September 02, 2018
Awesome Service! Ferman Chrysler Jeep Dodge RAM Tampa is an awesome honest dealership. I purchased oversized mud tires and had them installed on my Jeep Wrangler. Fe Ferman Chrysler Jeep Dodge RAM Tampa is an awesome honest dealership. I purchased oversized mud tires and had them installed on my Jeep Wrangler. Ferman Chrysler Jeep Dodge RAM Tampa delivered what they promised. Since I went up a size and not knowing what to expect, I had questions. Karl was my point of contact and he was great. He explained everything to me without making me feel incompetent. I know what I was asking, most people with this kind of vehicle would have known before they walked in the door but Karl made me feel like it was a normal question. If you want quality service, Ferman Chrysler Jeep Dodge RAM Tampa is the place to go. Sales (New)Sales (Used)ServiceVehicle brand purchased or considered Select up to 10 employees you worked with: Sales Michelle Alexander Amanda Alvarez Gray Burtchaell Matt Cerro Derrick Ciena Travis Cole Frank- David Cooper Marc Graves sammy Haidar David Hussein Terry Mahoney Juan Martinez Kathy Meyers Mike Patrikis Don Reising Jonathan Semidey Demontrelle Smith James Thompson Sales Training Pete Wacelitz Guy Wallis James Zabel Management Luke Miller Add other employee(s) not listed above: Karl and the gentleman in sales (ordered the tires for me) Type employee names separated by comma. Could You Say a Little More?(Optional)Rate this dealership (Where applicable) Customer Service Click to rate Quality of Work Click to rate Friendliness Click to rate Price Click to rate Were you asked to leave this review by an employee of the dealership? No Important By checking the box to the left and clicking "Submit" below, you expressly agree to DealerRater's Terms of Use and further certify that you are not associated with a dealership or service center, past or present, nor is anyone in your family. If a review is found to be posted by an employee of a dealership, or a relative of an employee of a dealership, DealerRater reserves the right to blacklist the dealership and post a consumer alert on their review page. Submit Review More
by Hlpmap1991
Employees Worked With
Karl and the gentleman that ordered my tires
September 01, 2018
Service My first visit so not much to say. Everything went very well my service rep. was very knowledgeable and to point so overall it was a good visit. My first visit so not much to say. Everything went very well my service rep. was very knowledgeable and to point so overall it was a good visit. More
by darrendecosta
Employees Worked With
Thomas
August 31, 2018
Awesome Customer Service! This dealership and its employees went above and beyond to exceed our expectations! Thank you Ferman Dodge for making this an amazing first car lease This dealership and its employees went above and beyond to exceed our expectations! Thank you Ferman Dodge for making this an amazing first car lease experience for my son! More
by AmiF
Employees Worked With
Brian Olson, Joe Matassini and Gonca Aksoy
August 30, 2018
Great service and nice atmosphere good knowledge of the problem and the service necessary. Ordered what was needed and a great follow up thank you service and nice atmosphere good knowledge of the problem and the service necessary. Ordered what was needed and a great follow up thank you More
by robert.cevasco
Employees Worked With
Tom
August 30, 2018
Gheorghe Donici Rocks!! Our Sales guy, Gheorghe Donici was amazing!! It was very attentive, accommodating, and very very knowledgeable!! I was by far impressed with him than Our Sales guy, Gheorghe Donici was amazing!! It was very attentive, accommodating, and very very knowledgeable!! I was by far impressed with him than any other sales guys we have dealt with! He didn't try to push us in and out. He was very detailed and welcomed all questions. More
by St Germain
Employees Worked With
Gheorghe Donici
August 29, 2018
Great Experience I had an outstanding experience at Ferman during the purchase of my 2019 Dodge Ram. Sheryl Falco, my sales rep, was knowledgeable and beyond patient I had an outstanding experience at Ferman during the purchase of my 2019 Dodge Ram. Sheryl Falco, my sales rep, was knowledgeable and beyond patient as I test drove 3 different trucks. She was invested in my satisfaction and wanted to make sure I purchased the right truck/trim level. She always followed up immediately to my questions or concerns. I stopped by the dealership on one of Sheryl’s days off and another sales rep willingly helped me out, even though she knew I was working with Sheryl. She took me out to a Ram that I wanted to see and spent 20 minutes explaining the different features/options on this particular truck. Awesome service! Brian the manager and Tom in finance were also great to work with. I am 100% a fan of this dealership and appreciate the great service I received. Frank Messina More
by frankmessina1966
Employees Worked With
Sheryl Falco
August 29, 2018
Kevin is excellent to work with Kevin is very friendly and informative. Kept me updated on the repairs. I did not mark excellent on the repair itself because my son has not really dr Kevin is very friendly and informative. Kept me updated on the repairs. I did not mark excellent on the repair itself because my son has not really drove the truck to see if it still has problems. More
by Renedo1967
Employees Worked With
Kevin
August 29, 2018
A+ Great service Was able to dorp off and get a loaner in 15 min. Picked up truck and was given a full service car wash including the mats. Thx. Was able to dorp off and get a loaner in 15 min. Picked up truck and was given a full service car wash including the mats. Thx. More
by PWHITTLESEY
Employees Worked With
Brian Guest, Mike Patrikis
