Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Survey I would love to give Mrs. Brenda my service agent at Ferman CDJR all TENS across the for exceptional work ethic and customer service. She has gone ab I would love to give Mrs. Brenda my service agent at Ferman CDJR all TENS across the for exceptional work ethic and customer service. She has gone above and beyond for me she has been my service agent for about 2 to 3 years now and has always made my experience there great even in tougher moments and i would like to say Thank you. More

Great service Friendly comfortable atmosphere inside. Fast service, first time with the new leased Jeep. This is the 3rd vehicle purchase from Ferman on 54.... Why Friendly comfortable atmosphere inside. Fast service, first time with the new leased Jeep. This is the 3rd vehicle purchase from Ferman on 54.... Why go anywhere else? More

Recall/Oil Change/Tire Rotation I was only in mainly for an oil change and tire rotation, but the airbag had a recall so had left at the garage for the add'l work. Kevin was up fron I was only in mainly for an oil change and tire rotation, but the airbag had a recall so had left at the garage for the add'l work. Kevin was up front on length of time and set expectations in completion of the work. It was very much on time and prompt which is sometimes an issue whenever leaving a car off for service. I will continue to bring the Jeep back to this location and schedule further service with Kevin. More

Tire Pressure Sencor replacment in tire. Had A very fast service I was thinking it would take at least a couple of days I got it back in hours Was Made me Very Happy All service employments w Had A very fast service I was thinking it would take at least a couple of days I got it back in hours Was Made me Very Happy All service employments were very helpfull I want to thank the whole service people. Thank you will be back. More

Outstanding I drive from Seminole FL to Lutz to have my 2015 SRT Challenger serviced and in all manner looked after at Ferman. From the time I purchased my vehic I drive from Seminole FL to Lutz to have my 2015 SRT Challenger serviced and in all manner looked after at Ferman. From the time I purchased my vehicle at Ferman to the current service and part replacement, this dealership is the best I've ever had the opportunity to deal with in my 61 years of owning and driving cars. Bryan and Brenda are the best service writers in the State, and Bob Cooper get's cudos on how his folks in the service department conduct business. If you want a top notch experience at a Dodge, Chrysler Jeep Ram dealership, this is the place to go. More

Always come back I have been coming to Ferman for over 10 years. I won’t buy or take my vehicle anywhere else. They always do an exceptional job. I have been coming to Ferman for over 10 years. I won’t buy or take my vehicle anywhere else. They always do an exceptional job. More

Bill was amazing and very helpful I have been having a lot of issues with my Dodge Ram and even though Bill Clement (in the service department) and the team there were not able to dup I have been having a lot of issues with my Dodge Ram and even though Bill Clement (in the service department) and the team there were not able to duplicate the issue to fix it they were very helpful! Bill has been able to help with any questions I had and has continued to help even though the truck is no longer there. Thank you Bill for all of your help! Hope our truck gets fixed soon. More

Personalized service I travel 16 miles to have my vehicle serviced at Ferman. Brian kept me abreast of the service progress and invited me to text him any questions I ma I travel 16 miles to have my vehicle serviced at Ferman. Brian kept me abreast of the service progress and invited me to text him any questions I may have as the work progressed. I appreciate the coffee bar, the clean restrooms, and the well kept waiting area. More

A truly above and beyond service experience. My service writer Kevin was excellent as always. His dedication to making sure my service experience is as easy as possible, his handling of any quest My service writer Kevin was excellent as always. His dedication to making sure my service experience is as easy as possible, his handling of any questions I have and his attention to detail and quick response make sure I will always bring my Jeep back to Ferman. We live an hour away and I will still make the drive to get this level of service. More

Great service Purchased a new ram 1500 in 2016 from Ferman. The whole buying experience was great. We love the customer service here. Even 2 years later, we get the Purchased a new ram 1500 in 2016 from Ferman. The whole buying experience was great. We love the customer service here. Even 2 years later, we get the same great service and attitude as we did from day 1. Facilities at ferman are top notch and thats the way they treat you. A+ More