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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,082 Reviews

1,082 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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October 26, 2018

Excellent service very knowledgeable and friendly staff. Th Great service knowledgeable and friendly employees. Have serviced our vehicles since 2010 make sure your concerns are addressed and explain needs so More

by Iris H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hojnacki
Oct 29, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 20, 2018

Great Service Appointment time kept and service was completed in a short time. Kevin was a helpful, informative service writer! Good service at a fair price and cl More

by Lumberjack1942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 21, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 12, 2018

Oil Change/Plugs This service involved oil change and plugs,. This year I have put a lot of miles on my truck and have towed two cars some distance without issue. I wo More

by STEVEK1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian was my Service Advisor
Oct 21, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 12, 2018

5 Star Dealership and Service Department Since my purchase of a new Dodge SRT Challenger in September of 2015 I have impressed at every point of my contact with this business. The purchase p More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cooper Svc Manager, Brian Guest service advisor, and Brenda, a service writer
Oct 21, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 07, 2018

took good care of my ram truck tom at ferman kept me informed every step of the way with the multiple challenges with my truck. the loaner was truly appreciated. tom is my pit crew More

by maxp0wer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tom
Oct 09, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 07, 2018

The Service team did an great job. The Tech checked out my car and found out I needed a new battery. They put in a new battery and also did a LOF change. More

by paradiseron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guest, Tom Bambard
Oct 09, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 02, 2018

Very friendly dealership I didn’t purchase my truck here but I’m treated as if I did every time I bring it in for service. Wouldn’t hesitate to make my next vehicle purchase t More

by Ramguy88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda
Oct 09, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

September 30, 2018

Just exceptional Service done right every time, every day, by a knowledgeable service advisor, not only got our vehicle done on a timely manner but at the right price. More

by jcalderon12003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Alvarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony caigley , Juan Martinez
Oct 09, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

September 19, 2018

Very satisfied with the outcome My Advisor Anthony Cagley was great to work with, he went over and beyond his call of duty to rectify all my concerns. as a result I will come back t More

by SAF90031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cagley
Sep 21, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

September 17, 2018

Safety Recall Repair I took my 2016 Ram in for a safety recall repair. The repair took less than expected. The staff was very courteous and professional. The service ce More

by brent.burgess2014
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tom in service
Sep 17, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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