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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,082 Reviews

1,082 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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August 10, 2018

Fast and Friendly Tom was very nice, the job was finished sooner than promised. Great experience. Waiting area was nice and clean. It was a nice touch to have someone More

by T2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
August 10, 2018

Great service. Very smooth experience and fast service. Would recommend everyone in the new Tampa area to bring their vehicle in for service. Service advisor was awe More

by BBIRDYSHAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank- David Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bart Birdyshaw, Travis Cole, Mike Patrikis, Luke Miller
August 09, 2018

Service was quick I went in for recall and it was quick Brian was very nice and David the sales man was also very nice I will recommend to others More

by PLUGO64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and David
August 09, 2018

Although I did not have an appointment I was taken care of I was taken care of by Brian Quest in a great amount of time although I did not have an appointment. The problem I had with the Jeep censor was given More

by WIFFYD8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service tech Brian Quest
August 09, 2018

Warranty Work Service was timely and Tom was excellent. Still smarting from Chrysler voiding the Lifetime Power Train Warranty on my 2009 Challenger for lack of "o More

by Bob72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bambard
August 09, 2018

Maintenance Car appointment for regular maintenance at 20,000 miles. Met promptly by Thomas and car was taken back for oil change. Completed oil change, inspect More

by allic1619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
August 08, 2018

Great Brenda got me in and out with an oil change and a check up on the Jeep. Great job, I'll ask for Brenda the next time I need service. More

by Jack the Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Argust
Aug 08, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 08, 2018

Prompt service Told service would take about 1 is I arrived 30 minutes early they started right away and it was done in 1 hr. Great service More

by SHOCKWAVE_64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian guest
Aug 08, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 08, 2018

Great service Prompt service for a recall on my RAM 1500. I read the reviews prior to selecting the service at this location and was not disappointed. More

by MALDONADOREEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cagley
Aug 08, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 08, 2018

Customer Service Improvements The service reps need to be more outgoing, inviting and customer friendly. I was treated like just another customer coming through their service depar More

by GZGONZALEZ50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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