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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,082 Reviews

1,082 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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July 24, 2018

awesome people Brenda was teriffic and took me through the entire process of my service visit. Kathy my sales rep who I purchased from is awesome. Lorenzo was also More

by Shelia 3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda serice manager, Lorenzo in finance
Jul 24, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review, Shelia!

July 23, 2018

Trip to North Canada Tampa is a trusted dealer that has tailored the service according to my needs. Long trips to remote areas ensure I will minimize the possibilities of More

by Mr Clairmont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gray Burtchaell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Wacelitz
Jul 23, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review, Mr. Clairmont! We look forward to serving you in the future.

July 23, 2018

2nd time my jeep stopped working I had to have my jeep towed in twice in 4 months, I am not happy about that ! however Bob Cooper did a great job of making sure I received a loaner ca More

by Lisa G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cooper
Jul 24, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thanks for your review, Lisa!

July 23, 2018

Chrysler 200 Service The service here is always great. Keeps my wife and I coming back. Very professional and helpful. Keeps us up to date on progress. Thanks! More

by GTSONTHEHILL77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda and Bryan in Service
Jul 24, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thanks for your review!

July 23, 2018

Excellent customer service Service was impeccable they keep you well informed of the progress of the service by phone and text. Catering to you every need snacks, donuts and cof More

by dbonman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bambard
Jul 24, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 22, 2018

Appointment for recall Anthony and every service member I encountered on my visit to Ferman Dodge Were amazing and very helpful. I'll definitely come back to get my vehicle More

by PRINCESANDREAHENRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony and shuttle driver, Luke Miller
Jul 23, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 21, 2018

Years of Great Service Ferman Jeep Chrysler has been servicing our cars for 25 years. We’ve always received excellent service from efficient and positive people. Even after More

by Jharnish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cooper, Kevin Horneki , Mike Patrikis
Jul 23, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thanks for your review!

July 20, 2018

Recall Service Great service in a professional manner. I took my car in for a recall, and even though it was service covered by warranty, they made every effort to g More

by agent1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bambard
Jul 23, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We look forward to serving you in the future!

July 20, 2018

First impression Excellent first visit to this dealership. Was able to schedule appointment quickly and staff was very competent. My service advisor Anthony was profes More

by PTNALON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 23, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 20, 2018

Service on a recall Everyone was friendly from answering the phone to make an appointment, to my service rep in taking my car. My car was taken in with an expected 2 hour More

by Sharon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 23, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thanks for your review, Sharon!

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