Ferman Chrysler Jeep Dodge RAM of New Port Richey
New Port Richey, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Wonderful They helped me tremendously getting the truck I wanted and at great rate and payments. They all were very friendly. I would recommend everyone to use They helped me tremendously getting the truck I wanted and at great rate and payments. They all were very friendly. I would recommend everyone to use them for there next car purchase More
Knowledgeable Sales Associate The Sales Associate was extremely informative and knowledgeable not to mention very friendly. The trade in of my vehicle was also hassle free. I've al The Sales Associate was extremely informative and knowledgeable not to mention very friendly. The trade in of my vehicle was also hassle free. I've also had maintenance work done there and it was quick and easy not to mention I was treated very well. I would highly recommend this place for your next car buying experience. Thank You Ferman Chrysler, Tarek, and Rico!! More
No pressure buying experience Brandon Hicks met us and made us feel at ease from the outset. He explained how the vehicle we choose came to be at Ferman, brought us on a demanding Brandon Hicks met us and made us feel at ease from the outset. He explained how the vehicle we choose came to be at Ferman, brought us on a demanding test drive allowing us to see the vehicles road manners, and guided us through the purchase. After some negotiating Brandon brought the deal home to our satisfaction. It still takes too long to purchase a vehicle these days but Brandons sense of humor made it tolerable. Thank you Brandon. More
Great experience Great buying experience, with no pressure from our salesman Tarek Kassem. He met all of our needs and stayed within our budget. Eric Dugas from the Fi Great buying experience, with no pressure from our salesman Tarek Kassem. He met all of our needs and stayed within our budget. Eric Dugas from the Finance department was quick and professional. Will definitely purchase another vehicle from them. More
AMAZING SERVICE Mr Tarek Kassem, i would like to say thank you very much for your outstanding service, you made a great deal for us on Honda pilot ex 2016, no pressur Mr Tarek Kassem, i would like to say thank you very much for your outstanding service, you made a great deal for us on Honda pilot ex 2016, no pressure at all and you made our experience the most pleasurable one, Tarek was very friendly and worked with us to get the best deal. Diffently, i will come back to your dealership and refer our friends too. George and Gina Wasef. More
Outstanding service! Thank you Chris ! No pressure car sales & beyond excellent professional service he certainly is not the typical pushy salesman that people dread seein Thank you Chris ! No pressure car sales & beyond excellent professional service he certainly is not the typical pushy salesman that people dread seeing when they have to walk in to a dealership ! This dealership is blessed to have you! Also Tarek for keeping us company you are a very special soul- wish everyone had an employee like you! We wouldn't shop anywhere else after our experience today ! More
MISLEADING SALES practices. Closed a deal via phone Monday afternoon, sales person made me an VIP reservation to pick up and pay for the vehicle on Tuesday. Upon my arrival I was Closed a deal via phone Monday afternoon, sales person made me an VIP reservation to pick up and pay for the vehicle on Tuesday. Upon my arrival I was informed that they did not have the vehicle we had a deal on, they then tried to sell me a vehicle without 4wd which the other had. Further it had more miles on it than the one I had made the deal on. I got a "SORRY". then they proceeded to try to sell me other higher priced vehicles. THE MANAGER now claims he is trying to locate a vehicle for me. They need to be honest, I would not trust them, they just want to get you there then try to sell you more expensive vehicles. I have been lied to, and the lies continue, like the manager says he is trying to find me something. NOT!!!! He has plenty of vehicles there he can make things right by lowering the price on something, but they are about the money, not the CUSTOMER. Will be looking into any potential legal actions available. More
Excellent Service I walked into Ferman Chrysler Jeep Dodge Ram Used car office knowing that I needed a truck but not knowing which one to get. Mr. Terek Kaseem took th I walked into Ferman Chrysler Jeep Dodge Ram Used car office knowing that I needed a truck but not knowing which one to get. Mr. Terek Kaseem took the time to explain everything we were confused about. His customer service was exceptional. He went out of his way to offer water, popcorn, coffee and tea. We wanted to get a vehicle that would have been way beyond our budget. He was not the kind of salesman who wants to make the money. He genuinely put us in the car that was right for us. If you ever want to get a vehicle do not forget to give Mr. Terek a call @ 727-847-5555. You will not be disappointed. We moved on to the Finance Area. Mr. Dugas was also very customer friendly. He explained our contract to us. He told us how important it was to get Gap insurance and also all the benefits we had. I am pleased I went to Ferman dealership and would recommend al who is reading this review to go in to check them out. More
Amazing Customer Service I want to start off by saying, my salesman Chris Muniz has such a wonderful personality. He was patient with me while test driving and trying to deci I want to start off by saying, my salesman Chris Muniz has such a wonderful personality. He was patient with me while test driving and trying to decide which car was going to be my perfect match. He never tried to push a certain car on me and he was very helpful with all of my questions and concerns about each car. He took the time to read up on how things worked in the car before I got there, which was very impressive. Such a nice, professional and courteous person. You will very pleased with your experience in picking out your vehicle. Next comes the financing. Robert Packard, Director of Finance. Wow!! I literally sat in a chair while he made sure I got the best financing deal, which included extending warranty and gap insurance. I now get to enjoy my beautiful new car without worrying about maintenance or service issues. He makes the experience fun and not nerve wrecking. He does the worrying for you. I can honestly say, my 4 hour drive to this establishment was worth every minute and I will NEVER go anywhere else for a car purchase again. I am telling everyone I know aboUT this wonderful place and hope to bring some of my friends in the near future to them so they can experience such wonderful friendly professional customer service. Thank you Chris and Robert!!! I am a very happy guest. :) More
Very friendly environment! I had a very pleasant experience purchasing a Certified Used Jeep from Terek. No pressure and he even went the extra mile to follow me home since I w I had a very pleasant experience purchasing a Certified Used Jeep from Terek. No pressure and he even went the extra mile to follow me home since I was a single purchaser!!! I would highly recommend purchasing a new or used car from Terek at Ferman. More
















