"Excellent service "
I bought a used car from Ferman. My sales person Tracy was very helpful and not pushy at all. She was very good at answering all of my questions. Not too long ago I took it in to be serviced and the service person Steven Brawer was awesome. They had to keep it for a few days to fix the problem, and he kept me informed through the whole process . Very polite and friendly people that work at Ferman Chrysler Jeep Dodge Ram. Thank you, Janet
"Best I’ve ever had!!"
Brandon was the absolute best. He stayed almost 2 hours after they closed to make sure that I was satisfied and left with a car I really wanted and was best for me. He worked with what I could do and Test drove both with me. He wasn’t pushing for the more expensive car, he was pushing for whatever made me happy. He sat there and listened to everything I had to say and even stayed after to just talk about our cars and families. He was an amazing salesperson and I recommend him 10/10 100%. I’ve bought 2 cars from Ferman now, my last one got totaled and I’ve been car hopping so going in here, I had my mind set on getting a cheaper car with low payments. But Brandon got me into the car I really loved and wanted and the payments were within my price range. I’ll definitely be back when I need a car again and I’ll bring family and friends!! Thank you ferman & Brandon :)
"Exceptional service! "
Very courteous and professional staff in all roles. Mark, Tina, and Scott went above and beyond to make our experience great. They were friendly and informative. This is my fourth purchase with Ferman Chrysler and I wouldn’t want to go anywhere else. My husband and I look forward to many more great years together with Ferman Chrysler.
"Thanks Dennis and Scott "
Dennis did great as far as finding the vehicle I wanted with the options I wanted. Scott was great as far as the financing and paperwork went. Definitely had a great experience and will recommend this dealer to family and friends.
"Easy, organized and an enjoyable experience all the way arou"
- Oceans Capt Unlimited
Pete very professional and friendly
Scott very professional great to deal with Honest Straight Forward give them both 10 + will plan to buy more cars and trucks because of great service
An honest and fair experience. This is exactly the service I have grown to expect from a Ferman dealership. Thank you for holding onto the old ways of doing business. Two thumbs up!!!! Chris is a great company representative and made the entire experience enjoyable. Thanks again.
"An unfortunate situation turned around!"
We had been looking for a 2018 Dodge Durango with specific options in a certain price range for 3 months and were looking at having to order one from the factory which could have taken up to 10 weeks. Coming back from my son's graduation at Ft. Benning GA, we were 20 miles from home when our cars air-conditioner quit working and the motor developed an internal noise and loss of compression. Arriving home I started searching for a Durango, beginning to feel I was not going to find what we wanted I was about to give up when I found exactly what we had been searching for at Ferman Chrysler Jeep Dodge, less expensive than other dealers. Two days later we started driving to Ferman's, a 100 mile trip from our home; our car's AC locked up and broke the serpentine. We were towed to Ferman's where we were treated kindly and professionally by Joseph Vega. He is not your typical high pressure salesman, which we really appreciated. Joseph and Finance Manager Scott Poth walked us through what could have been a very stressful situation, making us feel more comfortable and we left very pleased in our new Durango.
"Buds new truck"
Ken was very knowledgeable and was able to find the truck we wanted in our price range. All the staff were friendly and tried their best to help us with our purchase
I knew what I wanted and Joe helped me find it. He explained the process step by step and took the time to ensure I was satisfied
"I was treated very well."
I was made to feel very comfortable during the purchase process. No pressure and I felt confident I was being treated with honesty and respect. Everything was explained in great detail and there were no surprises. The salesman, Joseph Vega did an excellent job of determining my needs and finding the perfect vehicle for me. The finance manager, Scott Poth really made me feel at ease with what I consider to be the most painful part of the whole process! They both did an excellent job. I would highly recommend this dealer to anyone.