Ferman Chrysler Jeep Dodge RAM of New Port Richey

Tough customer! I want to give a thumbs up to Mike Cantrell for his patience in a tough situation. I came in looking for new car after my previous purchase at Ferman I want to give a thumbs up to Mike Cantrell for his patience in a tough situation. I came in looking for new car after my previous purchase at Ferman - 2012 Dodge Journey - had repeated transmission problems. On 4 occasions the transmission failed, ruining two weekends with my son. I finally gave up and went to trade it in last weekend. With the unique situation, Mikes GM, Jason Whidden basically took over the negotiations. We went back and forth a bit and was told I got about $4000 for my upside down trade in (about $900), inconvenience, rental costs, towing costs and a very disappointed son who missed his BMX state championship weekend. I was told it was the best possible but I don't really know! Sticker was $30,990. Lease order shows agreed value of $31,250 (+$260?). Service fee, service contracts and protection package brought it to $33,130. On the lease the agreed value was $31,849 (+$599?). Add in service contract and trade payoff and capitalized cost was now $34,010! Not seeing where I got credit for my time, costs and inconvenience. I did get what I wanted - a car that ran with no new up front cost at about the same cost per month. Just not sure about the numbers at all and I should be! My responsibility too. After 2-3 hours I'm tired and want to get it done. End of the day I don't care that much. I'm driving a new car for same monthly cost, leasing not owning but OK w/that. Did I mention problems with the new car? Back in today for service at 150 miles! (Steve in service is terrific!) Parts ordered and have to go back again. 6th visit in a month! Not sure how anyone could look at this as an exceptional experience. Some of the rating below I can't fill in because I just don't know what I got! More

Great Experience buying a new car! From the online and on phone help to working with salesmen in person, my experience was very pleasant and went very smoothly with no surprises. I lov From the online and on phone help to working with salesmen in person, my experience was very pleasant and went very smoothly with no surprises. I love my new Compass! More

Fast and very Friendly Thank you Cosmo! I love my new Jetta and it was just what I was looking for and around the right price range. The process was fast and it wasn't as st Thank you Cosmo! I love my new Jetta and it was just what I was looking for and around the right price range. The process was fast and it wasn't as stressful as it could have been. Thank you so much! More

Great experience!! I had a great experience at Ferman Chrysler Jeep. Kenneth Levicky was an outstanding salesman who patiently answered all my questions and helped me to I had a great experience at Ferman Chrysler Jeep. Kenneth Levicky was an outstanding salesman who patiently answered all my questions and helped me to find the vehicle that was perfect for me. He was very knowledgeable about each vehicle he showed me. He also made sure to show me the different features of my new vehicle and hooked my phone up to the Bluetooth before I left which was extremely helpful. It was a very easy and simple process from start to finish. I would highly recommend Kenneth and his team to anyone looking to purchase a vehicle. More

Best experience ever buying a car I am extremely pleased with my new Grand Cherokee Laredo 2016 and my purchase experience with Ferman Chrysler Jeep of New Port Richey was excellent f I am extremely pleased with my new Grand Cherokee Laredo 2016 and my purchase experience with Ferman Chrysler Jeep of New Port Richey was excellent from start to finish. Kenneth Levicky was my first contact and I could not ask for better treatment assistance and guidance through the entire experience . Mr. Levicky was personable , very knowledgeable and professional . Immediately made me feel at easy . No high pressure techniques like I had experience before. He made sure that my car was ready to go on time . On the scale of 1 to 10 I would rate the overall experience a 10 + . More

Fun friendly saleswoman Thanks Breanna I am loving my new Challenger SRT, lovingly named Macho Man😉. Breanna is top notch saleswoman! No pressure. Professional. Knowledgable Thanks Breanna I am loving my new Challenger SRT, lovingly named Macho Man😉. Breanna is top notch saleswoman! No pressure. Professional. Knowledgable about the products. More

Excellent knowledge and service! Thank you to Tracy B and Scott P for all efforts on helping me this weekend on the purchase of my new Charger. Absolutely the best service and I appre Thank you to Tracy B and Scott P for all efforts on helping me this weekend on the purchase of my new Charger. Absolutely the best service and I appreciate all the help you guys gave me. Excellent service as always that's is why I keep coming back! Side note I have 3 more years until my 13 yr old need his first ride!! More

Best all around deal ship I have ever dealt with ! Everything from start to finish in ordering my car was flawless they were spot on in every detail , Roy was the most easy going salesman with zero pre Everything from start to finish in ordering my car was flawless they were spot on in every detail , Roy was the most easy going salesman with zero pressure and answered everyone of my questions ( which I asked a lot ) I would definitely go back again for future cars for my sons ! Thanks ! More

1st class service I was treated with respect. Willing to work with me and one of the most knowledgeable sales rep I have ever seen. Would recommend this dealer. I was treated with respect. Willing to work with me and one of the most knowledgeable sales rep I have ever seen. Would recommend this dealer. More